:) We are all super happy that our community is patient and loyal. After all, this is the product they asked for and helped define.

Keep in mind that if you have any concerns, please Contact Us and we will provide a full refund immediately without hesitation.

Just to clarify, our delays have not been due to limited technical abilities of the EZ-Robot Revolution design... Our delays have been to ensure the quality of the product is 100% for your money. We have had injection molded parts in our office for months - but if we sent them to you, you wouldn't have been happy.

Dear DJ,

Thanks for taking the time to provide a very good response ... this is much appreciated.

Cheers

Chris

Meh.

I'm reading and not seeing a new ship date so I'm assuming all back order will be shipped in the next few weeks?

You know what, I've said it before and I'll say it again. Patience is a virtue. Perfection takes time. I am a loyal customer who ordered my v4 last november. But, you wont see me complaining because i know it will be worth the wait. It kills me to see some of you out here losing faith in DJ and his crew. Its even worse to see people openly sowing the seeds of discontent out here on the forum. its kinda childish and makes me believe that you havent already taken your complaint to customer service first. This forum is for the aid of the community, not for bashing the company. We're lucky to have it. We'll lose it if the bashing continues. Youll be so sad when you see me doing awesome things with my v4 while you're wishing you hadnt cancelled your order. Theres not another board out there that can do so much for the money while still being ridiculously easy to use. Totally worth the wait.

"You will all be sorry when I'm playing with my toy and you don't have one"

Kenny....THAT sounded childish.

"Bashing the company? We might lose it?"

Its a forum right? Not the church of ezb? They still exchange this amazing product for money, Right?

And so what if people are irritated. I'm sure hearing the good AND the bad is helping the company.

A few of us have been here a bit longer than some. And saw this company go from an awesome product to a stand still.

That is all. Nothing more. Nothing less.

Thanks, Kenny.

I'd like to emphasize that there is a need for potential customers to be informed about the lack of shipments taking place so that they aren't mislead like we were. When the only way to communicate is via a means with a lack of transparency - then these forums are to be used for communicating good - and bad - news. Frankly, there should be a column specifically for shipping updates since most of the "goods" listed on this site are in a preorder status without shipments occurring.

When you emphasize things like, "patience is a virtue," it's like blaming the victim in an abusive relationship. Accountability is a virtue. Keeping your word is a virtue. There are several virtues that this company I'm so lucky to have take my money could - and should - be displaying.

If this ships (as promised) by the end of July - as promised - I will be the first to herald and promote the EZ Robot. This all be water under the bridge. But what if it doesn't? Are we really expected to stand by in a perpetual holding pattern?

But seriously, what's going on and can everything be shipped without the injection molded plastic (the stls are online) and those shipped later? If there are problems that can be solved with the communities input then I think it's fair to pursue that since the July 31st shipping date isn't going to be met.

I certainly was not intentionally sowing any seeds of discontent. All I was looking for was something along the lines of the example below (to alleviate my anxiety since I'm naturally anxious and impatient):

Developer kits - Currently shipping - ##% complete fulfilling backorders

Six orders - Shipping started mm/dd/yy

JD orders - Currently scheduled to begin mm/dd/yy

Roli orders - Currently scheduled to begin mm/dd/yy

We didn't get anything like that so I moved on to impatiently waiting. I have been waiting for well over a year for this thing, telling myself it's going to be great and worth it. I can't speak for anyone else but the closer it gets to shipping time, the harder it is to wait.