I'm a long-time lurker, who has been patiently waiting for my EZ-B V4 controller + camera order from ~ October 2013. My wife purchased these items for my birthday and we often laughed at the constant delays, but it's beyond a joke now.

Like many others, I have been disappointed about the constant delays and lack of evidence of a "ready" product (apart from what appears to be some box loads of plastic housings). We have been assured time and time again that the product would be shipped no later than in July and it is clearly apparent that this will also lapse.

It's not good enough, and unprofessional.

JB

I think just a little Update would help.

Good morning. I myself also would like to know what is going on? I have been waiting patiently and as of right now my robot is still sitting lifeless and drawing dust, I believe it is time to see or hear something and I don't mean another delay. I ordered the V4 kit and some other pieces and from what we have been told, some movement in shipping should be seen, I would think by now. I am seriously loosing interest and wondering if I am wasting time waiting and hoping, people keep asking me about my robot build, I just tell them I might be in a dreamworld. Next week is the end of July 2014, so no more excuses or delays, either start shipping and no more smoking mirrors, this is a robotic revolution I thought, no more talking and showing videos. I am tired of the happy go lucky talk an hype, we have been on the back burner long enough.

I am sure that you will hear something very soon about this. I think that making a drastic decision and cancelling your order at this point would only further delay when you will get the item because you would probably be placing another order when you see all of the others receiving their items.

I think that the team is pretty busy managing many different aspects of this huge deployment of technology. It takes only one bump in the road to delay and that bump could be caused by many different companies at this point, including the postal services all around the world, along with customs in many different countries around the world. I think that it is wise for EZ-Robot to wait to make a statement until they are comfortable being able to make a statement based on fact and not speculation. With that said, I understand the frustration and we need to remember that EZ-Robot is working as hard as they can to coordinate logistics from many different countries and many different companies. This is not an easy thing to do at all. I am sure that nobody on the planet wants to see these shipped as bad as the employees at EZ-Robot.

At the end of the day, complaining about it cannot change anything. The delays are due to the molding process which is undertaken in China (in order for it to be affordable).

There is evidence of a product which exists since the first 100 or so EZ-Bs had shipped weeks ago and some of us are lucky enough to be using them. I can assure you that the product exists and is worth the wait.

I can understand the frustration, I'm eager to get hold of my six however we were told that the end of July is looking likely to be when they begin shipping, we have a week left before the end of July. I am sure, in the mean time, if there are problems they will let us know. I am sure they will provide an update soon.

Hi all,

i had an a very disturbing email today stating that my order had been cancelled, "luckily" this was the Bonus they gave us for our patience.

i have emailed and asked for confirmation as to what is happening.

i am order number 3777 for a dev kit, so like you all i would have thought we would have had confirmation by now.

9 days and counting

Martin

I actually was not trying to start a war or complain. I have been waiting since OCT of last year. 9 months. I would just like to know where my order is in the process. I have 200% belief in D.J. and his team and I know they will come through for us. So, this is not a complaint! Just a request.

@MovieMaker,

No disrespect intended, and I am as anxious as anyone and hoping for a shipping notice or update soon myself, but every time anyone posts a question asking for an update, it starts this kind of back and forth and a bunch of complaints and someone threatening to cancel their order, etc.... It usually takes EZ-Robot a couple of days to respond so sometimes the conversation gets nasty.

I would suggest if you have a question about when your order is expected to ship, you use the Contact Us link rather than posting a public question if you don't want to start this conversation.

Alternately, phrase the post title very clearly like:

"Can we get a shipping update please".

When I first saw your post, I actually thought you were asking when the next software update for ARC would be so I didn't even look at it for a day myself. If EZ-Robot interpreted it the same way, then the team would probably have waited for DJ to respond, where working it specifically about shipping, there are several team members who can provide updates.

Alan