
MovieMaker
USA
Asked
— Edited
Is it not about time for another Update? How about specifics like: We had a total of 6500 orders. We are on order# 4200. etc. Without Updates, waiting is getting old.
Thanks, Mel
D.J. This is something I did not catch earlier. In this case No News is Good News. It simply means there is no delay. And that is good News.
Thanks for the Update.
"Youll be so sad when you see me doing awesome things with my v4 while you're wishing you hadnt cancelled your order."
smh
Much better. Thank you for quoting what i actually said. Shake your head all ya want, i made my point, then i took it too far. Really wish i hadnt. Totally done with this convo.
you have in you or you dont
dj you have truly leaderchip,thats makes it all so facinating.
kenny nice to meet you.i allreddy like you.
Hi guys,
I've been keeping away from the site for a long time to avoid the frustration and basically tried to just forget about the orders I placed and put the out of mind. I thought I would check back in as it had been a very long time and the last I had been to was that the orders were shipping in July. It seems that that later changed to "starting to ship". I guess I may have missed an update but can't see one. I have ordered ez4, cameras, JD eyes, a full Roli and some other bits. It's been over 7-8 months since the order was placed with a 6 week pre order delivery date.
Please can someone let me know if there have been any updates that I have missed? I did get an email a month ago stating that they couldn't fulfil my original order due to it containing an original Roli and that the revised Roli (with arms could be shipped at an additional cost instead). As the email said that my order was being prepared for shipment I agreed and paid for the update immediately to ensure The issue didn't cause any further delays. The money was paid in full but it looks like it wasn't being shipped after all?
Cheers
Jay
No update that you missed! Roli to be shipped late in month! That is holding up your order, just like mine! So no news...
J
DJ has stated that Roli will begin shipping at the end of this month (Aug)....
Shipping has begun but so far only developer kits seem to have been shipped (that we know of).
Six will be the first of the robots to be ready for shipping so those should ship first. Then JD and lastly Roli. Any orders with parts or robots which aren't ready for shipping will be held back due to that.
The last news on it was that shipping of all robots and parts should start in August. No news is good news as it means that there are no further unexpected delays.
Depending on when the order was placed will determine when the order ships. If you got in early you should get your order earlier.
The 6 week pre-order delivery date was estimated and it was prior to knowing the amount of work required for the injection molding of the robots, this has been explained and is the cause for the long delays. Almost immediately after the delays were announced the 6 week estimated shipping time was changed. The news of the delays was also emailed to all customers and the option of cancelling orders has always remained possible.
To be blunt, it's really a case of waiting until they are ready without complaining about it (since that wont achieve anything) or cancelling the order and possibly reordering once everything is ready for shipping and the backlog of orders cleared.