
MovieMaker
USA
Asked
— Edited
Is it not about time for another Update? How about specifics like: We had a total of 6500 orders. We are on order# 4200. etc. Without Updates, waiting is getting old.
Thanks, Mel
I think it's best for me to email direct and ask for a shipping date, as I've had too many false hopes led by statements in the past along the lines of "will start shipping in....." It may mean some get shipped then - as per the previous "we will be shipping from July announcement" - unfortunately it doesn't indicate when they will ship my specific order - it could be any time after that date - it's more of a "we won't ship yours before......" announcement lol.
Jay
We're all in the same boat.... I have orders outstanding from Sept 2013 that still have not shipped.... complaining won't speed up my/our orders....
Hey Richard,
Not complaining ..... Just curious as to what's happening - I gave up on complaining months ago. In fact I gave up on everything to do with the idea months ago and stopped even reading the forums as it was getting me nowhere lol.
It was more that I want to know when it's happening now - it must be close so EZ must have an idea.
Best wishes,
Jay
Is it August yet?
Has any Roli orders received emails yet?
Requesting information or updates is not the same as complaining - is it?
Taken from another post in these forums in the last 24 hours.
"As we have shared on the Community Forum, we have already shipped all of the Developer Kits orders (orders that did not include Revolution Robots) to our customers around the world (this batch reached 19 countries in 6 Continents), and began shipping Hexapod orders last week. We are beginning to ship Humanoid (JD) orders at the end of this week and should have tracking numbers for all JD customers shortly after. Following this week, we will be shipping Roli's the week after (requires the most assembly work so it will be done last).
There have been many small updates as info comes to us daily and we have been sharing most of it daily on the EZ-Robot Community forum (instead of through emails), while also answering as many questions as we can. If you are unsure or worried about your order, I can assure you it is almost complete and both of your orders will be bundled and shipped together (using Free Shipping). With that being said, we do not want to make you feel as though you were locked into a bad situation, and can refund you without delay if that was of interest. If you would like a refund, please let Aislinn know via the email I sent you (contains the same info as this message) and we can do that right away.
Feel free to reach out to us with any questions and we will do our best to respond quickly and build your confidence in our product.
Thanks!
Jason"
just wanted to make sure you saw the latest information that has been provided.