Asked — Edited

Isn'T It About Time For Another Update?

Is it not about time for another Update? How about specifics like: We had a total of 6500 orders. We are on order# 4200. etc. Without Updates, waiting is getting old.

Thanks, Mel


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#25  

@mgodsell1973 Not to worry! I am pretty used to it, and I find it secretly interesting to see how different people interpret my name when they see it! ;)

#26  

Next time, I will try to word it in a different way. I LOVE you guys!

Australia
#27  

Good to get another update .....

Thanks for chiming in @Jason.

I have emailed Customer Support just to see if I could have my email addy added to our son @Rangatron's order - don't want to miss any updates or "shipping" details.

#28  

We are also getting concerned about another shipping delay.

We're scheduled to present 3d printing and robotics at this December's Robot Conference: 2014.robotsconf.com/ We were anticipating having the Revolution Six with enough time to develop this presentation.

We will be investigating refund options if there is yet another delay announced in the coming week. There are other robotic platforms on the market now that can be shipped tomorrow and we need to get started with our prep.

Is there any public and transparent shipping information available? I can't find evidence of any substantial # of EZ Robots shipping.

United Kingdom
#29  

@Forge, I can't see why you would be concerned about another delay when EZ-Robot have explained that Revolution robots will begin shipping at the end of July. This was posted last week, it is not yet the end of July and there have been no announcements which give any cause for concern over further delays.

If you have any concerns it has been recommended that you contact EZ-Robot at [email protected] where I am sure they will respond to any concerns you may be having.

You cannot find evidence of any robots shipping because they haven't started shipping yet. There have, however, been developer kits and EZ-B V4s shipping including an initial batch hand built in Canada and shipped to the first 100 or so who ordered the EZ-B V4.

Once shipping of the robots begins I am sure there will be posts in the forums regarding this from the customers who are first in line for receiving their orders. I wouldn't be at all surprised if EZ-Robot provide an announcement video stating that the long awaited robots have begun shipping.

A little more patience is required, we are almost there but not quite yet.:)

#30  

Thanks for the reply, Rich.

I have a paypal account that we can wager $ (USD) that they won't start shipping by Thursday.

I am confident enough that the Revolution will have another delay that I am willing to bet my $ on it. Are you willing to bet your $ on a company with a track record of perpetual delays?

After reading through the forums it appears that several other people have been waiting almost a year and that I'm not alone in wanting my $ back.

$50 USD if they don't provide tracking numbers for shipping by Friday?

United Kingdom
#31  

You will find that their track record goes back a lot further than the revolution robots and the V4 boards. Each delay has been clearly explained in detail.

Just FYI;

User-inserted image

This was for the V4 and camera...

as promised, shipped 05/05/2014

I'm confident that they wont announce further delays but keep hold of your $50;)

It's been mentioned that Six is all approved and being manufactured, JD had a few small modifications to be made but will roll out shortly after Six and Roli will be the last to roll out. Nothing anywhere gives me cause for concern that the Six robots will not begin shipping this week or next at the very latest if anything does crop up.

#32  

I think EZ-Robot should be immensely happy that they have such a loyal and patient customer base. They have done a really good job in developing this good will. I sincerely hope that they do not waste it.

I have only been waiting since early June but already my enthusiasm is beginning to wane.

Good luck with fulfilling the orders by the end of July!