BV4615 RC-5 IR Decoder icon BV4615 RC-5 IR Decoder Adds IR sensor support and button mapping for USB joysticks in ARC, enabling remote control functions; third-party hardware supported. Try it →
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Have a question about subscriptions, partnerships, education robot licensing, or enterprise sales? We'd love to hear from you.

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Why Contact Us?

Synthiam offers a support forum and Premium Support for technical discussions. However, there are reasons to contact us through this form and we've listed them below.

  • Subscription & billing questions for ARC Pro or ARC Enterprise.
  • Education robot licensing, volume discounts, and grant assistance for schools and institutions.
  • Request a partnership to support your robot product or technology in our ARC software.
When not to Contact Us?

Synthiam does not manufacture or sell hardware products. Contact the product manufacturer for support and warranty details. (View Synthiam hardware partners)

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  • Technical questions (please contact support HERE).
  • Robot product support (contact the manufacturer).