It was said in the email that they can't send just the boards and then the plastic parts due to shipping costs.

The difference is, you are 3d printing not injection moulding, well done on a 7 day turn around but it's hardly comparable to mass production and injection moulding.

Well we are now on strike 3, so supposedly June or July things should start shipping, no more major problems to get in the way, I'm not holding my breath :-{ Yes the V4 and the cameras should be the top priority at this point, since many of us already have our robots ready to test and complete and get on with training them. Oh well I waited this long, I can wait another 2 or 3 months, but beyond that, I might have to make some changes. I myself at this point in time wouldn't be selling something that doesn't have a definite shipping date. People don't want to spending money and waiting for who knows how long, when they could've used the money on something else, we are still in hard times economy wise and it's going to get worse. At least DJ isn't blaming it on the weather, like our government has with jobs and economy this past winter. I hate smoke screens :-{

Yes, I am sad I will not get my robot kits till later in the year.

But let's use this time to make what we have even better!

Let's push ezb v3 to the limits.

:) j

@Rich... What I was saying is I would be happy if they send me my boards without plastic and call it a completed order... I don't need a second shipment for the plastics since I won't ever use the plastics.... At this point I am even willing to pay a surcharge if a second shipment is needed for just the plastics....

Those of you using Gmail who haven't seen the update, check your SPAM folder. Despite my telling Google repeatedly that EZ-Robotics emails are priority, it still keeps putting these updates in spam.

Alan

I have been avoiding commenting on the delays for some time, but with the additional delay, I feel it is time to say something. For the past several months I have been pretending that I invested in an (expensive) kickstarter, rather than pre-ordered. I have higher confidence that I will actually see my product than I would in a normal kickstarter campaign, but it eases some of the pain of waiting to know that I am helping finance a new company essentially from the ground up.

My only real complaint, which I am echoing here from others in this thread, is that I think the store page could be clearer about the real expected delays, and that no products are actually shipping at this time. I have also been concerned from time to time over the constant marketing push (videos, magazine articles, toy fair participation) where I don't think it has necessarily been clear that the product isn't actually ready for shipping "in just a few weeks".

I also think, particularly now that you have extra staff to handle customer service issues, that when people post complaints or questions about shipping here, it should not take several days of the regular participants trying to explain the situation. An EZ-Robotics staffer should jump in within 24 hours at the latest and reply with the current status.

Alan

Damn Alan, very articulate of you... Well said.... I am not worried either, but I am disappointed to borderline pissed... Forget the smoke and mirror videos of what ezb4 can do... We're all sold on it... lets just get it shipped... I appreciate all the updates and new features DJ has been consistently adding to ARC.... Maybe while we all wait again, DJ can pull yet another (more) rabbit out of the hat with continued updates and features with ARC... It is what it is, but it doesn't mean I am all that happy about it...

Exactly :-} I mean I know you have to get people to buy to keep things going, but if the product isn't made or in stock and the customer doesn't know it and they need the product, well your going to piss people off. The way it is going, if someone new was to order the V4, they may not get it until 2015, all depends on how many others have ordered. I myself will wait another 2 or 3 months, I have nothing to loose, but after that, enough is enough, you can talk all you want and show me videos, but I want something real in my hands that I can use. Yeah there is all this preorder talk about people waiting a whole year to get things from other places, I understand that, but I just never order things that far ahead, I have had some of the newest things at times when they first came out, I ended up being a test person, would rather wait until the bugs are worked out, before I spend big bucks on a what if? Hopefully waiting all this extra time, there will be no glitches or bugs or problems, things should be worked out. I tell people I am building a robot, but if it's just a shell and doesn't move or anything, it's just a robot shell and me talking :-{