
stonewolf
USA
Asked
— Edited
I am asking this question, because I think a lot of us are wanting to know when we might be getting our preorders, I know some are supposed to ship from Canada next week, but what about the ones coming from China, I thought this time in March things were supposed to start shipping? Many of us are looking to get are first robots up and running, not doing any good just drawing dust :-{ I might be able to get others interested in robots, but I have to have an alive one to show people what can be built.
I asked Jason on email about an update as there was just no response on here from EZ. Jason said that they would be shipping initially the orders dating back from mid 2013 which makes sense - there are a lot of people that made purchases early on way before me. I believe they were mainly controllers and no revolution robots in those orders (which at the time of Jason's email they were still being tweaked so not quite ready). They were then going to start shipping one month of orders at a time - which he estimated would take about a week to ship each. I asked him for confirmation of what that meant to my order as I figured it would double/triple the 5-7 week lead time they had stated when I placed the order. He didn't want to answer that as understandably he thought it best for DJ to make an announcement himself rather than trickle info out individually which makes perfect sense. I think they were trying to get an announcement out this week (ideally Thursday) but it hasn't happened yet.
I know that they like to do fab videos for the announcements - which was really great for us before as it meant we got sneaky peeks of the kit each time, but at this stage for me I just want a simple post that gives me an idea of the schedule they are working to. Videos are just teasers lol - I just want a straight answer now.
I did try emailing Jason 2-3 times since but I'm not getting replies so I'm guessing he's mega busy (or has no news).
Jay
jayceekeys.may i ask what you ordered.i oreder the ezb-4 on 11-28-2013. if thats what you oredered too later.maybe we can swits iff thats possible.
Well I am looking for a straight up answer myself, I know how things work when getting a product produced, with money being tight like it is these days, I just want to get what I ordered, my robot needs the brains and heart to get going :-}
Next week for some EZ-B V4s. DJ mentioned in another post how they have had a batch made up closer to home rather than using the manufacturing facility in China.
It is unclear if this is just the V4, the revolution robots too or what. It's also unknown how many will be sent out. The Pre-Orders are being sent with the first ordered ones sent first. These date back to mid last year.
You will receive an email when your order status is changed from processing to shipped. Just wait for that email
The forum will explode when people get this email too so if others have it and you don't then chances are you will need to wait a little while longer (not much longer from the sounds of it).
People keeps saying pre-orders that are going to start shipping go back to mid year 2013. I ordered Sep 18th and thought I had ordered the first day pre-ordering opened. Are you guys considering Sep mid year or are there orders sitting out there before the day pre ordering opened?
Well.. There goes almost 7 months (!) since I ordered! And.. Despite of the kindness coming from the guys at Ez-robot , I received no sign of getting my stuff. Please, can I have a reliable information? Thanks!
I actually feel "bad" even asking what's happening now - despite being beyond the agreed shipping date and having had no revised date . I'm not going to even bother anymore as it only causes me frustration. The way other posts all get read and get EZ replies yet anything shipping related is ignored feels contemptuous. As mentioned before though, the team can't read all posts - which is why I also emailed - to no avail too.
Maybe it's just me.
Jay
wooh 7 months and no parts.thats way too long. jayceekeys i agree whit you.they cant read all post but e-mails chould always be answered by dj&team. anyway some day the parts will arrive and bad feeling will make room for joy. thats the problem whit pre-orders.you have to pay in front whits is normal but anything can rapidly go wrong.