Hey everyone! We just sent out the March Newsletter to all pre-order customers. If you have not pre-ordered anything but want to read the update, click on the link below. Sorry again for the delay! We were speaking with our manufacturer every day for the last 7 days confirming dates and making sure we had accurate information to share. We want to keep you all up to speed every step of the way! http://us6.campaign-archive1.com/?u=ebaa2ebc3773933e68a51eb76&id=a6099ba3b4&e=[UNIQID]

If you have specific questions not related to tech (shipping, changing your order), shoot us a message at [email protected]. We now have a few people replying to customer emails (there are alot to go through each day haha). Plus this way we can tackle those questions and keep track of them. Thanks!

Got the truly sad email... So now we're talking June/July for shipping?... Now you guys mentioned in your email that some hand made (in Canada) developers kits pre-ordered in the summer of 2013 will ship in a week or so. Can you define Summer? I ordered a few ezb4 boards in mid Sept 2013. Any chance any of the orders for just the boards as well ( from Sept 2013) will be sent out in this early shipment?.... I would be so happy to just get even just 1 EZb4 board of my order at this point.... 3 more months of waiting is hard to swallow...

same here.i was hoping to see the ez-b4 .

I feel like Charlie Brown and he doesn't get to kick the football once again because Lucy pulled it away. For the really young people, this is what Im referencing. Lucy's football trick

wow.. that's quite a jump from the end of March time frame that was being touted until about a week ago. i can understand delays and the complexities of getting a business off the ground but frankly these intricacies should have been worked out before there was money exchanged and shipping date windows provided. I'm not gonna Monday morning quarter back the teams marketing and production strategies but after a delay like this i'd be shocked if there weren't a lot of disappointed customers and cancelled pre-orders in the coming days. Honestly this even has me considering just shelling out the extra $20 for a V3 board off of that third party site that was linked in a different thread. It might not be the new one but at least its something.. I know the email said that this would be the last major shipping change but based on actions thus far I'm not sure how much a statement like that can or should be trusted. its a shame because this is an amazing product but the roll out seems to be getting bungled at every turn and that's the sort of thing that can sink a company even if their product is revolutionary.

@Rich - thanks for the leveling words. I was in a bit of a mood yesterday. It just felt like the world was against me and all I loved and got defensive. @Niel - I oppologize if I misunderstood you and double oppologize if I've offended you. I don't feel you were in the wrong. I was just pissy. Sorry once again. I'm typicaly better mannered than that.

I have to admit even I'm a little miffed by the new shipping date being 6 months after the original shipping date, especially after a few updates and claims recently. It's not the actual delay that's got me miffed but everything associated with it and surrounding it.

As much as I respect EZ-Robot and I understand they have taken on a mammoth task but it seems the customer service has gone to pot recently with the lack of information, updates and empty promises followed by further delays and the lack of staff presence on the forums too. I only hope it's a temporary thing!

In all honesty, all cards on the table and being totally transparent here, I'm getting really fed up of this amongst a few other things lately. I've had to bite my tongue and not post in response to quite a lot of things lately - that should not be happening!

As a minimum change the shop pages, it still says 5-7 weeks and it is not clear that this is probably 5-7 weeks after shipping of pre-orders starts in July.

Be open, honest and totally transparent with us. Keep us updated regularly with updates of the progress (I know in DJ's note it said monthly but personally I think we should receive updates weekly at least - it doesn't take long to post a quick update!).

I hope EZ-Robot listen and read this, if one of your strongest/loyalist community members is fed up you know you have problems that need sorting out. Again, the delay itself is not the problem it's how it has been handled that's really peed me off.

What I am confused about is what exactly is holding things up? The boards? Plastic molds? Both?... Is anything ready? I for one could careless about the plastics... I just want the boards and I am willing to take mine sans plastic like the ezb3 boards were shipped... I Am not really one to complain and I consider myself to have patience.... At this point I won't cancel my order(s).... And by my count this is the 3rd broken promise to ship.... not sure what else to say really.... except I am seriously disappointed....