Canada
Asked — Edited

Ez-Robot Manufacturing Updates - Ask Me Anything!

I would love to have a group style chat with any customers interested to answer a whole bunch of questions at once! Either a Reddit style AMA or a group Conference call would be great! If AMA is the way to go, I just need a few recommendations on what service we should use.

I find answering questions in real time is a bit easier compared to reading a whole bunch of questions, and then working backwards on each one. Let me know what you guys think!

Additionally after we decide and make this event happen, I will start a new thread to post regular updates in (to keep all the updates in one place).


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#26  

Thank you for the compliments, but it really is not going to be a big deal for me. The build is a slow process. Whenever I do get the V4, I am pretty certain that it will be collecting dust for a while until I am ready for it. The V3s are functional enough to do everything that I want to do in the short-term. It is just a shame for a kid to have all of his Christmas money tied up waiting longer than he needs to with nothing to show for it. He'll probably have his robot building other robots before I am able to get my B9 to shake hands. I just hope that EZ Robot can work out the details without too much complication.

Brazil
#27  

Jason, its great to have the open dialogue. I think, the best suggestion to calm down the anxiety is provide an accurate shipping schedule based on order number. That would help us to determine if we can wait (like Danger explained) or if we need to find out another solution to finish some projects... What do you think? Thanks

Canada
#28  

@Cupcakehat - Done!

Canada
#29  

I want to keep everyone in the loop with our progress on shipping early orders:)

I just sent out this email to all of the customers who will be in the first batch of product shipments. If you are within the ID range (3403-3634) and did not receive an email, your order only contains Revolution EZ-Robots (that are not ready to ship), or your email filter caught this email. If the second occurred, please shoot me an email and I will resend this email to you. [email protected]


Hi Everyone!

As mentioned in the monthly Product/Shipping Updates we send out, we are hand assembling 100 EZ-B v4's and Camera in house and shipping to our earliest customers. To specify, we are shipping all able between ID's 3403-3634.

You are receiving this email because you are in this first round to receive your pre-order!

Firstly, we would like to genuinely thank you for all of your support while we have been developing EZ-Robot Revolution. It has been a very exciting time launching this new technology, while also challenging tackling some of the issues that have popped up with manufacturing (slower than we originally expected). You are the reason we have put so much hard work into EZ-Robot and we could not have done it without you:) Thank you.

Before we start shipping your orders, we want to quickly explain what will be included in orders, and make sure you are okay with it.

  • If you ordered an EZ-B v4 or EZ-Robot Camera, they will be encased in 3D printed plastic instead of injection moulded plastic. We have been printing these cases day and night in preparation for these orders. They are essentially the same as the end product, but a bit less refined, but limited edition nonetheless.
  • If you ordered a Wireless Bluetooth Camera, this will be replaced with the EZ-Robot Camera.
  • If you ordered and EZ-Robot Developers Kit, it will be delivered in a plain cardboard box. Developer Kits shipped in June 2014 will be packed inside a box designed specifically for the Developers kit to hold each component.
  • If you ordered Components that contain Clip'n'Play plastic components such as Clip'n'Play Servos or servo Grippers, we will not ship these particular items, and instead remove them from your current order and make a new, separate order for them in our system. These items will be shipped later in the year when injection moulded plastics are ready.
  • If you ordered a Revolution EZ-Robot, this item will be removed from this order, and made into a separate order to be shipped in July when injection moulded plastics are ready.
  • If you ordered any other items not listed above, we will do out best to track down each item and include it with your order. If we are unable to find an exact match, we will contact you with a proposed substitute.

After reading the above information, please let me know if you would like to:

A) Have your order shipped NOW (we are starting to ship orders this week, and will have shipped all orders in a few weeks time. There are a few items in the developers Kit that we are still waiting on. These items are arriving in the next 2 weeks). If you have any details to include, feel free to share them.

B) Have your order shipped LATER once injection moulded plastics are ready. Your order will still be at the top of the priority list and will ship in June 2014.

Thank you for reading this email! Please CLEARLY reply with what you would like to do!

Happy Building!

These next few weeks will be very busy preparing these orders to go out, and we are so excited to share them with our customers. Once these have all been shipped out (will take a few weeks), we will be discussing the feasibility of another short run. Thanks!

PRO
USA
#30  

Truely, this is a saving grace for me! You guys could not have delivered this info any sooner! Standing by.

Jason maybe this is a little faster for getting info, but i sent you an email shortly after the "NOW" reply. My first order of the EZB 4's , was later followed by the cameras (a month later) . The EZB order was 3517. The cameras were 3705. Does that mean I have to wait for the cameras?

Australia
#31  

@jason Wow! I just got my email, thanks very much! What great news to start the day with! I just scraped in, having order no 3633. Luckily I stopped procrastinating and put my order in before the end of September I'll be able to finish my Wall-E and give him life. Waiting for the Revolution robots I ordered this year won't be so hard now. Old Grumps (what my kids & their kids call me) has an unusual smile on his face today!

Many thanks and much appreciation to the Ez-Robot team who have hand-built these EzB's at great expense - extra $s, time & effort! I feel so privileged:D

#32  

@Tony1952 scrape as in by the skin of your teeth...! Looks like 30 lucky " Lottery" winners! Congrats to all:)