Canada
Asked — Edited

Ez-Robot Manufacturing Updates - Ask Me Anything!

I would love to have a group style chat with any customers interested to answer a whole bunch of questions at once! Either a Reddit style AMA or a group Conference call would be great! If AMA is the way to go, I just need a few recommendations on what service we should use.

I find answering questions in real time is a bit easier compared to reading a whole bunch of questions, and then working backwards on each one. Let me know what you guys think!

Additionally after we decide and make this event happen, I will start a new thread to post regular updates in (to keep all the updates in one place).


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Australia
#49  

Hey @Jason -

Thanks for the really detailed information - and it is so nice to see so many people offering up parts they're not in any rush for.

Absolutely the true definition of community.

Guernsey
#50  

@jason Thanks for the heads up Jason

Much appreciated

Andre

#51  

When you click on pre-order under buy section you get

Pre-Order Today!

As you can imagine, these EZ-Robots and the EZ-B v4 are in high demand. We're working hard to keep up with manufacturing. There will be a delay in shipping your package. If you order today, the package will ship within 5-7 weeks. The EZ-Robot Revolution components are currently being manufactured by our facility and will be available soon.

need to remove 5-7 weeks statement...

thanks for fixing other ones.

j

Canada
#52  

Thanks @jdebay! DJ made the change to the main site but must have missed the one in the message. I'm with him down in Texas right now presenting to some school boards. I'll remind him to make the changes ASAP.

Cheers,

Alan

#53  

Yeah, geeze Alan... hurry up will ya'.. It's not like you guys at ez robot have anything else important to do... like getting the orders shipped or anything... So stop what your doing and fix everything on your web site that doesn't make @jdebay happy....:P

United Kingdom
#54  

@Richard, careful;) Not everyone will understand/realise the sarcastic tone meant for that:) We do but there are a lot of people who don't spend as much time here as I do and may not know you are being sarcastic - that's how problems start, we don't do problems:)

Canada
#55  

Hahahaha @Richard! I chuckled at that one. We don't want any more confusion about shipping times so this is definitely something we want to change asap. Manufacturing plastics has been quite the rollercoaster ride. We've learned a ton and have made some pretty amazing improvements along the way.

Every time we have communicated a shipping date we truly and firmly believed that we'd be able to have product ready for that time. The manufactuing process seems to have an artillery full of wrenches it's been throwing at us. We've dodged a few of them but get hit by others. Everytime we work through a challenge we learn more and more. The process we now have in place is going to smooth everything out moving forward. Exciting for everyone:)

#56  

@Rich, I got a lol on @Richards post...

@Alan it is like learning to use a 3d printer. lol

j