Darius
USA
Asked
— Edited
Although my issue of the 300mv imbalanced battery issue is not a new topic, it happened to me after the first use only and there seems to be no customer service email link to address what is likely a defective battery or unit. I have followed all the recommendations but the charger keeps blinking 6 times red with one second pause. I only used the JD robot once to set it up and try a few moves, then as soon as it gave me the "battery running low warning" I shut it off, let it sit for and hour then tried to recharge and here I am. Robot sitting lifeless on my desk. I would prefer not to just return it to store but unless someone has a helpful thought, I don't even know how to get to Ez robot customer service.
By "never made it to current voltage stage"...
Does that mean your charger is also recognizing the battery as discharged passed the threshold? It may not be recoverable if your charger is also stating that it cannot be charged. Therefore, the only solution would be to wait until you have a replacement battery.
Reading through this post, I wonder if the title is still appropriate?
DJ. It's only happened to me once on an old slightly puffy battery I tried to charge where it did the same. Having lost the manual. I assume it means that the charger was unable to get the voltage to an acceptable level and stopped attempting to charge the battery for safety reasons. Maybe the 1amp setting I tried didn't have enough juice. Should I try 1.5 or 2 amps?
I am fine with whatever title DJ seems appropriate
darius
i wouldn not mess with the batt.iff some is wrong they are very unstable, wait till you have the new one.in the mean time you can open jd and, check the batt visually ,it has a seal on the side,or if the batt is not puffy.