Jason
Canada
Asked
— Edited
I would love to have a group style chat with any customers interested to answer a whole bunch of questions at once! Either a Reddit style AMA or a group Conference call would be great! If AMA is the way to go, I just need a few recommendations on what service we should use.
I find answering questions in real time is a bit easier compared to reading a whole bunch of questions, and then working backwards on each one. Let me know what you guys think!
Additionally after we decide and make this event happen, I will start a new thread to post regular updates in (to keep all the updates in one place).
@jstarne1-XLRobots.com - Correct, we have designed our own rover chassis from the ground up. It looks very similar to the Dagu chassis with improvements and modifications across the board. This design is the final one to be reviewed by our design team and will be shared in a bit. We are trying out different gear sets and treads.
@Niek - As Rich mentioned, we will try where possible to keep the costs of import duties down. As a Canadian Company (seller), we can get in a ton of legal trouble for marking items incorrectly. With that being said, we might be able to do things slightly different for the short batch.
@jason When do you think you will be able to share the new Roli chassis design? I'd really like to see the differences and/or similarities.
Will the new rover gear box equipped with encoder like the Dagu Rover 5 model ?
There will be no encoders in Roli's chassis since ezb does not currently support them....
@Aerius - The Rover Chassis that we used to sell did not include encoders either. So no - the new Roli chassis will not have encoders.
@Niek - Importation duties and taxes are the responsibility of the buyer. As with any other product being shipped internationally, there is very little a company can do to alleviate the pains of duty and taxes. Even if there was a reseller in your country, they may have to sell the product for a higher price in order to maintain profitability since they would have to pay importation duty's and taxes when initially bringing the product across the border. This is why pricing on many products varies between country. The company includes duty's but builds them in to a higher price. One way or another - you pay for them. Take Apple for example - pricing of a MacBook Pro is 1349.00 EUR (includes ALV of 262.00 EUR.) As Jason mentioned - it is highly illegal to falsify tax/ importation documentation, so we can't legally mark packages as gifts or at incorrect values. The terms and conditions you agree to when purchasing products on our site clearly state that EZ-Robot is not responsible for the importation duties and taxes that could come upon the products arrival. They also state where the product is shipped from so you can calcualte estimated duties and taxes on your own if you would like.
@Jason or Alan. Does it look like you guys will make a shipment for today?
Drum Roll Please
That's a longggggg drum roll.. Let's throw in a rim shot.
Will