Hi there. It is bizarre yes. I shipped the servos back to you guys 2 weeks ago from SA so it will arrive in the next week or so. I bought other servos in the meantime so I would rather buy something else if possible. I must say I was busy with work the past few weeks but had a good robotics session last night. I have some questions but will fist look through the tutorials because I am sure my questions are not unique.

Thanks

Hello All

Question on the bad servos? I too received 4 of the bad servos, what are we supposed to do to get replacements? I can't wait to get my Wall-E, (which I picked up at a flea market for $20.00, remote and all, started and impress the world. I'm sure you guys will see lots of questions from me in here so put your thinking caps on!

Thanks

Hello Herr Ball - Welcome. Submit a support request and someone will send you instructions on how to send them back for replacements.

@Toothsmith.... all the tutorials are one of my favorite things about EZ-B and the community is really helpful.

Guys...for those of you that received bad servos that still runs but not moving, here is a quick fix without having to ship them back and waiting for replacements:

1. Remove the 4 screws. make sure the gear meshed up right.
2. Push the motor up all the way.
3. Use double side servo tape to secure motor in place so it won't move down again.
4. Close up and tada! Working servos!

I hope this will get everyone back on building robots and DJ can focus on new releases

Hi Louis I hope your fix work for the rest of the servos but with mine it seemed the problem was not that simple. I opened one of my servos and pushed the motor back up again. When I powered it up the motor ran for about .5 of a rotation and the gearbox ceased up. Then you need to release the servo because you can here the motor trying to turn but is restricted. If you do not put something below the motor to keep it in place the motor drops as soon as the gearbox ceases and run free.

Well servos asside I enjoy my EZ-B kit tremendously I just wish I had more time to play.

toothsmith, i'm super sorry

This batch of bad servos had me a little stressed! But anyone who has received bad servos let us know. We don't even need them sent back, we'll send replacements. We know the dates of shippments within the timeframe of the bad servos. Just Contact Us and we'll take care of it.

Thanks DJ. I have sent an email to support and will wait for a reply .

Put in my request to support and heard back within a day that new servos would be shipped out. I really appreciate the great support. Thanks!