sofia, please read my post above yours - please read it. Follow the instructions and provide a report.

@sofia_wo @oakmot

I see nobody has asked you nor have you mentioned in your previous posts ,so can I ask, the laptops your using to connect to your EZ-B4's, what makes are they? They wouldn't happen to be HP or Compaq's would they?

EDIT: Sorry @oakmot. I just re read your post and I see you said you have an Asus laptop.

diagnostic report: Adobe Flash Player 15 Plugin Alcor Micro USB Card Reader AsusVibe2.0 ASUS WebStorage Sync Agent Intel(R) Dynamic Platform and Thermal Framework ASUSDVD Mozilla Firefox 32.0.3 (x86 en-US) Mozilla Maintenance Service MyBitCast 2.0 Steam Cthulhu Saves the World The Binding of Isaac FTL: Faster Than Light Guacamelee! Gold Edition Ys I Worms Reloaded Amnesia: A Machine for Pigs Child of Light Killer is Dead VLC media player WildTangent Games Windows Live Essentials Tales of Lagoona Penguins! Cut the Rope Peggle Bejeweled 3 Azteca ? Movie Maker Windows Live Communications Platform Photo Common ASUS Splendid Video Enhancement Technology Movie Maker Windows Live UX Platform Language Pack Windows Live Essentials Java 7 Update 55 Microsoft XNA Framework Redistributable 4.0 Update Installer for WildTangent Games App Photo Gallery Qualcomm Atheros Inc.(R) AR81Family Gigabit/Fast Ethernet Driver NVIDIA PhysX Windows Live UX Platform Language Pack Galerie de photos Windows Live ? Alcor Micro USB Card Reader Java Auto Updater Windows Live UX Platform ASUS Smart Gesture Movie Maker ? Intel(R) Management Engine Components Windows Live PIMT Platform WildTangent Games App EZ-Builder Windows Live UX Platform Language Pack Microsoft Visual C++ 2005 Redistributable Windows Live SOXE Definitions Windows Live MSVCRT MSVCRT110 WinFlash Galería de fotos Ralink RT2860 Wireless LAN Card Microsoft Office Windows Live UX Platform Language Pack Movie Maker ASUS USB Charger Plus ATK Package Adobe Reader X MUI Windows Live Essentials Windows Live UX Platform Language Pack Windows Live Installer Windows Live Photo Common Photo Common Photo Common ASUSDVD D3DX10 Movie Maker Windows Live ? Movie Maker Photo Common Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Intel(R) Processor Graphics Photo Common ASUS Live Update Photo Gallery Intel(R) SDK for OpenCL - CPU Only Runtime Package Windows Live SOXE Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Adobe Flash Player 15 Plugin Alcor Micro USB Card Reader AsusVibe2.0 ASUS WebStorage Sync Agent Intel(R) Dynamic Platform and Thermal Framework ASUSDVD Mozilla Firefox 32.0.3 (x86 en-US) Mozilla Maintenance Service MyBitCast 2.0 Steam Cthulhu Saves the World The Binding of Isaac FTL: Faster Than Light Guacamelee! Gold Edition Ys I Worms Reloaded Amnesia: A Machine for Pigs Child of Light Killer is Dead VLC media player WildTangent Games Windows Live Essentials Tales of Lagoona Penguins! Cut the Rope Peggle Bejeweled 3 Azteca ? Movie Maker Windows Live Communications Platform Photo Common ASUS Splendid Video Enhancement Technology Movie Maker Windows Live UX Platform Language Pack Windows Live Essentials Java 7 Update 55 Microsoft XNA Framework Redistributable 4.0 Update Installer for WildTangent Games App Photo Gallery Qualcomm Atheros Inc.(R) AR81Family Gigabit/Fast Ethernet Driver NVIDIA PhysX Windows Live UX Platform Language Pack Galerie de photos Windows Live ? Alcor Micro USB Card Reader Java Auto Updater Windows Live UX Platform ASUS Smart Gesture Movie Maker ? Intel(R) Management Engine Components Windows Live PIMT Platform WildTangent Games App EZ-Builder Windows Live UX Platform Language Pack Microsoft Visual C++ 2005 Redistributable Windows Live SOXE Definitions Windows Live MSVCRT MSVCRT110 WinFlash Galería de fotos Ralink RT2860 Wireless LAN Card Microsoft Office Windows Live UX Platform Language Pack Movie Maker ASUS USB Charger Plus ATK Package Adobe Reader X MUI Windows Live Essentials Windows Live UX Platform Language Pack Windows Live Installer Windows Live Photo Common Photo Common Photo Common ASUSDVD D3DX10 Movie Maker Windows Live ? Movie Maker Photo Common Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Intel(R) Processor Graphics Photo Common ASUS Live Update Photo Gallery Intel(R) SDK for OpenCL - CPU Only Runtime Package Windows Live SOXE Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Win32_NetworkAdapter

Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000000] Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) DeviceID = 0 GUID = Index = 0 Installed = True InterfaceIndex = 3 MACAddress = E0:3F:49:C3:36:0C Manufacturer = Qualcomm Atheros MaxNumberControlled = 0 Name = Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) NetConnectionID = Ethernet NetConnectionStatus = 7 NetEnabled = False PhysicalAdapter = True PNPDeviceID = PCI\VEN_1969&DEV_10A1&SUBSYS_200F1043&REV_10\4&32BD8B74&0&00E2 PowerManagementSupported = False ProductName = Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) ServiceName = L1C Speed = 9223372036854775807 SystemCreationClassName = Win32_ComputerSystem SystemName = OAKMOT TimeOfLastReset = 20141019093123.498285-360

Microsoft Kernel Debug Network Adapter Availability = 3 Caption = [00000001] Microsoft Kernel Debug Network Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Kernel Debug Network Adapter DeviceID = 1 Index = 1 Installed = True InterfaceIndex = 2 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Microsoft Kernel Debug Network Adapter PhysicalAdapter = False PNPDeviceID = ROOT\KDNIC\0000 PowerManagementSupported = False ProductName = Microsoft Kernel Debug Network Adapter ServiceName = kdnic SystemCreationClassName = Win32_ComputerSystem SystemName = OAKMOT TimeOfLastReset = 20141019093123.498285-360

802.11n Wireless LAN Card AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000002] 802.11n Wireless LAN Card ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = 802.11n Wireless LAN Card DeviceID = 2 GUID = Index = 2 Installed = True InterfaceIndex = 4 MACAddress = 48:5A:B6:BD:F0:53 Manufacturer = Ralink Technology, Corp. MaxNumberControlled = 0 Name = 802.11n Wireless LAN Card NetConnectionID = Wi-Fi NetConnectionStatus = 2 NetEnabled = True PhysicalAdapter = True PNPDeviceID = PCI\VEN_1814&DEV_3290&SUBSYS_E055105B&REV_00\4&18749EF3&0&00E3 PowerManagementSupported = False ProductName = 802.11n Wireless LAN Card ServiceName = netr28x Speed = 336000000 SystemCreationClassName = Win32_ComputerSystem SystemName = OAKMOT TimeOfLastReset = 20141019093123.498285-360

Bluetooth Device (Personal Area Network) AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000004] Bluetooth Device (Personal Area Network) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Bluetooth Device (Personal Area Network) DeviceID = 4 GUID = Index = 4 Installed = True InterfaceIndex = 6 MACAddress = 48:5A:B6:BD:F0:54 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Bluetooth Device (Personal Area Network) NetConnectionID = Bluetooth Network Connection NetConnectionStatus = 7 NetEnabled = False PhysicalAdapter = True PNPDeviceID = BTH\MS_BTHPAN\6&2A8A7E0A&0&2 PowerManagementSupported = False ProductName = Bluetooth Device (Personal Area Network) ServiceName = BthPan Speed = 3000000 SystemCreationClassName = Win32_ComputerSystem SystemName = OAKMOT TimeOfLastReset = 20141019093123.498285-360

Microsoft ISATAP Adapter Availability = 3 Caption = [00000005] Microsoft ISATAP Adapter CreationClassName = Win32_NetworkAdapter Description = Microsoft ISATAP Adapter DeviceID = 5 Index = 5 Installed = True InterfaceIndex = 7 MaxNumberControlled = 0 Name = Microsoft ISATAP Adapter PhysicalAdapter = False PowerManagementSupported = False ProductName = Microsoft ISATAP Adapter SystemCreationClassName = Win32_ComputerSystem SystemName = OAKMOT TimeOfLastReset = 20141019093123.498285-360

Microsoft ISATAP Adapter #2 AdapterType = Tunnel AdapterTypeId = 15 Availability = 3 Caption = [00000006] Microsoft ISATAP Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft ISATAP Adapter DeviceID = 6 Index = 6 Installed = True InterfaceIndex = 8 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Microsoft ISATAP Adapter #2 PhysicalAdapter = False PNPDeviceID = SWD\IP_TUNNEL_VBUS\ISATAP_1 PowerManagementSupported = False ProductName = Microsoft ISATAP Adapter ServiceName = tunnel Speed = 100000 SystemCreationClassName = Win32_ComputerSystem SystemName = OAKMOT TimeOfLastReset = 20141019093123.498285-360

Microsoft 6to4 Adapter Availability = 3 Caption = [00000007] Microsoft 6to4 Adapter CreationClassName = Win32_NetworkAdapter Description = Microsoft 6to4 Adapter DeviceID = 7 Index = 7 Installed = True InterfaceIndex = 9 MaxNumberControlled = 0 Name = Microsoft 6to4 Adapter PhysicalAdapter = False PowerManagementSupported = False ProductName = Microsoft 6to4 Adapter SystemCreationClassName = Win32_ComputerSystem SystemName = OAKMOT TimeOfLastReset = 20141019093123.498285-360

Teredo Tunneling Pseudo-Interface AdapterType = Tunnel AdapterTypeId = 15 Availability = 3 Caption = [00000008] Microsoft Teredo Tunneling Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Teredo Tunneling Adapter DeviceID = 8 Index = 8 Installed = True InterfaceIndex = 10 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Teredo Tunneling Pseudo-Interface PhysicalAdapter = False PNPDeviceID = SWD\IP_TUNNEL_VBUS\TEREDOTUNNELINGPSEUDOINTERFACE_0 PowerManagementSupported = False ProductName = Microsoft Teredo Tunneling Adapter ServiceName = tunnel Speed = 100000 SystemCreationClassName = Win32_ComputerSystem SystemName = OAKMOT TimeOfLastReset = 20141019093123.498285-360

Microsoft Wi-Fi Direct Virtual Adapter AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000009] Microsoft Wi-Fi Direct Virtual Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Wi-Fi Direct Virtual Adapter DeviceID = 9 Index = 9 Installed = True InterfaceIndex = 11 MACAddress = 48:5A:B6:BD:F0:55 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Microsoft Wi-Fi Direct Virtual Adapter PhysicalAdapter = False PNPDeviceID = {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&369B0D64&0&02 PowerManagementSupported = False ProductName = Microsoft Wi-Fi Direct Virtual Adapter ServiceName = vwifimp Speed = 9223372036854775807 SystemCreationClassName = Win32_ComputerSystem SystemName = OAKMOT TimeOfLastReset = 20141019093123.498285-360

Win32_NetworkAdapterConfiguration

\OAKMOT\root\cimv2:Win32_NetworkAdapterConfiguration.Index=0 Caption = [00000000] Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) Description = Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) DHCPEnabled = True Index = 0 InterfaceIndex = 3 IPEnabled = False MACAddress = E0:3F:49:C3:36:0C ServiceName = L1C SettingID =

\OAKMOT\root\cimv2:Win32_NetworkAdapterConfiguration.Index=1 Caption = [00000001] Microsoft Kernel Debug Network Adapter Description = Microsoft Kernel Debug Network Adapter DHCPEnabled = True Index = 1 InterfaceIndex = 2 IPEnabled = False ServiceName = kdnic SettingID = {8718928D-CBEB-45EA-A621-800A9249001D}

\OAKMOT\root\cimv2:Win32_NetworkAdapterConfiguration.Index=2 Caption = [00000002] 802.11n Wireless LAN Card DatabasePath = %SystemRoot%\System32\drivers\etc DefaultIPGateway = 192.168.1.1 Description = 802.11n Wireless LAN Card DHCPEnabled = True DHCPLeaseExpires = 20141104203630.000000-420 DHCPLeaseObtained = 20141103203630.000000-420 DHCPServer = 192.168.1.1 DNSDomainSuffixSearchOrder = DNSEnabledForWINSResolution = False DNSHostName = OakMot DNSServerSearchOrder = 192.168.1.1 DomainDNSRegistrationEnabled = False FullDNSRegistrationEnabled = True GatewayCostMetric = 0 Index = 2 InterfaceIndex = 4 IPAddress = 192.168.1.2 fe80::44aa:e8d5:6516:7e70 IPConnectionMetric = 25 IPEnabled = True IPFilterSecurityEnabled = False IPSecPermitIPProtocols = IPSecPermitTCPPorts = IPSecPermitUDPPorts = IPSubnet = 255.255.255.0 64 MACAddress = 48:5A:B6:BD:F0:53 ServiceName = netr28x SettingID = TcpipNetbiosOptions = 0 WINSEnableLMHostsLookup = True

\OAKMOT\root\cimv2:Win32_NetworkAdapterConfiguration.Index=4 Caption = [00000004] Bluetooth Device (Personal Area Network) Description = Bluetooth Device (Personal Area Network) DHCPEnabled = True Index = 4 InterfaceIndex = 6 IPEnabled = False MACAddress = 48:5A:B6:BD:F0:54 ServiceName = BthPan SettingID =

\OAKMOT\root\cimv2:Win32_NetworkAdapterConfiguration.Index=5 Caption = [00000005] Microsoft ISATAP Adapter Description = Microsoft ISATAP Adapter DHCPEnabled = False Index = 5 InterfaceIndex = 7 IPEnabled = False ServiceName = tunnel SettingID =

\OAKMOT\root\cimv2:Win32_NetworkAdapterConfiguration.Index=6 Caption = [00000006] Microsoft ISATAP Adapter Description = Microsoft ISATAP Adapter DHCPEnabled = False Index = 6 InterfaceIndex = 8 IPEnabled = False ServiceName = tunnel SettingID = {15377072-C624-4E06-A457-0F5BEE36C857}

\OAKMOT\root\cimv2:Win32_NetworkAdapterConfiguration.Index=7 Caption = [00000007] Microsoft 6to4 Adapter Description = Microsoft 6to4 Adapter DHCPEnabled = False Index = 7 InterfaceIndex = 9 IPEnabled = False ServiceName = tunnel SettingID = {619DA944-9EF4-412F-AFB1-95A4BF18B163}

\OAKMOT\root\cimv2:Win32_NetworkAdapterConfiguration.Index=8 Caption = [00000008] Microsoft Teredo Tunneling Adapter Description = Microsoft Teredo Tunneling Adapter DHCPEnabled = False Index = 8 InterfaceIndex = 10 IPEnabled = False ServiceName = tunnel SettingID = {05BB8DC6-4156-44D6-8093-ECC67012189F}

\OAKMOT\root\cimv2:Win32_NetworkAdapterConfiguration.Index=9 Caption = [00000009] Microsoft Wi-Fi Direct Virtual Adapter Description = Microsoft Wi-Fi Direct Virtual Adapter DHCPEnabled = True Index = 9 InterfaceIndex = 11 IPEnabled = False MACAddress = 48:5A:B6:BD:F0:55 ServiceName = vwifimp SettingID =

Win32_ComputerSystem

OAKMOT AdminPasswordStatus = 3 AutomaticManagedPagefile = True AutomaticResetBootOption = True AutomaticResetCapability = True BootROMSupported = True BootupState = Normal boot Caption = OAKMOT ChassisBootupState = 3 CreationClassName = Win32_ComputerSystem CurrentTimeZone = -420 DaylightInEffect = False Description = AT/AT COMPATIBLE DNSHostName = OakMot Domain = WORKGROUP DomainRole = 0 EnableDaylightSavingsTime = True FrontPanelResetStatus = 3 HypervisorPresent = False InfraredSupported = False KeyboardPasswordStatus = 3 Manufacturer = ASUSTeK COMPUTER INC. Model = X450LCP Name = OAKMOT NetworkServerModeEnabled = True NumberOfLogicalProcessors = 4 NumberOfProcessors = 1 OEMStringArray = MXp1MkyLBvw0b vymoS1qWT2z+1 hilKBdaMV6Cqr 90NB03A1-M01400
PartOfDomain = False PauseAfterReset = -1 PCSystemType = 2 PCSystemTypeEx = 2 PowerOnPasswordStatus = 3 PowerState = 0 PowerSupplyState = 3 ResetCapability = 1 ResetCount = -1 ResetLimit = -1 Roles = LM_Workstation LM_Server NT Status = OK SystemType = x64-based PC ThermalState = 3 TotalPhysicalMemory = 8467382272 WakeUpType = 6 Workgroup = WORKGROUP

answers to questions:

(just to clearify, im not incredibly tech savvy. I can navigate my way around a computer, but im far from understanding most of what it means. windows 8 is making it much harder for me as well, as its like fighting myself out of a wet blanket to figure out how half of this thing works.)

1. I can connect to wifi. cmd is telling me my ipv4, which is 192.168.1.2 and my efault gateway which is 192.168.1.1. its just not connecting to the ez-b.
2. im not sure. still not entirely clear on what a static ip is. all I know is the ez-b is not anywhere in the network settings. the only place i can see it is in the network tab in the bottom right corner when it tells me what networks are in range. 3)when I try to connect via the network tab. the ez-b has said nothing except that im "apart of the ez-robot revolution", which I'll believe when I get it connected. 4)100% positive I am avast free. I tested negative for avast on both my computers.

We have been having issues with computers using the RaLink Wireless Network Adapter. Until now, the issues we have received are using the RT3290 chipset. Your computer is using the RT2860 chipset. This is the first we have heard of a connection issue with the RT2860 chipset.

I have forwarded the diagnostic information to our WiFi Manufacturer - who is currently investigating the issue with RaLink Wireless Adapters. I'm going to make a modification to the diagnostic report generator and have you create another report for me, when I tell you. I'll see if there is a way to tackle the problem from the software side in Windows.

As for a "quick" fix, the solution has been to use a USB WiFi Adapter, rather than the internal one.

However, I am not giving up on identifying why RaLink adapters have issues with the BlueGiga WiFi module on the EZ-B. I appreciate your patience

The other "quick fix" is to log in to the EZ-B and change it to client mode using a tablet, smartphone or another wireless PC which can connect to it. This then lets it sit on your existing WiFi and provided the PC can access the network (wired or wireless) it can access the EZ-B.

I provided a quick guide to do this when I got my first V4 here.

The wifi dongle I have for my PC is also running off of asus tech, so in assuming its having the same chipset issues of connecting to the ez-b as my laptop. Is there a cheap brand wireless dongle recommended that I can pick up?

Yes, I solved my problem with a TP-LINK which was recommended by the forum. It is cheap and now I can surf the net and run my robot at the same time. TP-LINK

@bookmaker32 Wicked. I'll pick one of those up tonight after work. See how it goes.

Little frustrated, but I understand how technology can be a fickle mistress and I appreciate you guys helping.