The good news is once you get the EZB4 in client mode, it should connect to pretty much any PC that is on your network... Wired or wireless.....

@Oakmot, you can multiple your frustration by 100 and that's how we feel As a very emphatic person, I am always looking from the consumers perspective and this issue is super challenging for me, personally. It's something that RaLink has done incorrectly in their WiFi drivers, which have affected our product and many others. You haven't experienced issues with the other products affected because they aren't pretty rare devices as well.

We have heard that Bluegiga has identified the issue and is working toward a solution. However, the solution will require not be backward compatible because it will require a physical change to the controller. I don't know when a solution will be yet...

righty-o. bought the dongle, now its connecting, but its saying "connection is limited". blue light still blinking. cant access the ip in my browser, but its showing its connected. step in the right direction i suppose.

now I have a bit of an understanding about static ip's. neither the laptop or the dongles IP are set to have static addresses. so where do I go from here?

@DJ sures totally understand. I've seen what lengths you've gone to make it easily accessible and easy to learn (I had a bit of a DJ Sures youtube video binge to prepare myself for the impending time sink of building a robot), and you cant help but watch as people struggle with the technology and let it out on you when its not your fault. so I appreciate your input on my situation as well as your involvement in the community as a whole with our troubleshooting.

Ok. I figured it out.

The dongle itself didnt work, but I was gonna get something like that anyway so it could have a dedicated computer for the ez-b.

@Rich was right. the tablet did work. Luckily I had an android tablet lying around and I was able to download the program (from the ez-robot website, not the google play thing, couldnt find it) and install it onto the tablet, connected to it, and changed the settings that way.

@sofia_wo I'm really sorry you are struggling with this. as for me, I got a bee in my bonnet to get a robot built, and not everyone has the patience to do it. If you don't have an android tablet (and Im really sorry for pretty much putting an ad on the forum), I got mine at Deal Extreme: http://www.dx.com/c/computers-tablets-networking-399/tablets-1409 Really cheap electronics with free shipping. I got my tablet, which was mid range pricing there for 60 USD. Im sure something even cheaper would do the trick for you and your son. or even borrow one. I dunno. If you need help while its still fresh in my memory, let me know. I'll walk you through it on skype or something.

Ok so looks like we won all the tickets.

To start with, our ezr software was an older version and didnt have the report option.

So we updated now.

Also, my laptop IS a HP.

Also, we did have Avast running (not sure anyone told us to stop it until now)...

IPV4 is 192.168.1.6

Default gateway is 192.168.1.254

Below is the report.

4 Elements II 7 Wonders II ABBYY FineReader 9.0 Sprint Adobe Reader XI (11.0.09) Adobe Shockwave Player 11.6 Aloha TriPeaks Apple Application Support Apple Software Update AUSkey software 1.4.4 avast! Free Antivirus Bejeweled 3 Build-a-lot 4 - Power Source Catalyst Control Center - Branding Catalyst Control Center Graphics Previews Common Catalyst Control Center InstallProxy Catalyst Control Center Localization All Catalyst Control Center Profiles Mobile CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish Chuzzle Deluxe Cradle of Rome 2 Crazy Chicken Soccer CyberLink LabelPrint CyberLink Media Suite 10 CyberLink PhotoDirector CyberLink Power2Go 8 CyberLink PowerDirector 10 CyberLink PowerDVD CyberLink YouCam D3DX10 Dropbox Epson Easy Photo Print 2 Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser) Epson Event Manager Epson E-Web Print EPSON Scan e-tax 2013 e-tax 2014 EZ-Builder Farm Frenzy Final Drive Fury FlatOut 2 GoforFiles Google Chrome Google Earth Plug-in Google Update Helper Governor of Poker 2 Premium Edition Hewlett-Packard ACLM.NET v1.2.2.3 Hotspot Shield 3.42 Hoyle Card Games HP CoolSense HP Customer Experience Enhancements HP Documentation HP Games HP Officejet Pro 8610 Help HP Quick Launch HP Recovery Manager HP SimplePass HP Software Framework HP Support Assistant HP Update HP Utility Center HP Wireless Button Driver I.R.I.S. OCR IDT Audio Intel(R) Management Engine Components Intel(R) Processor Graphics Java 7 Update 25 Java Auto Updater Jewel Match 3 John Deere Drive Green Letters from Nowhere 2 Luxor Evolved Mahjongg Dimensions Deluxe: Tiles in Time Microsoft Office Microsoft PowerPoint Viewer Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Mobogenie MSVCRT Mysearchdial OpenOffice 4.0.0 OpenProj Peggle Nights Penguins! Polar Bowler Polar Golfer PX Profile Update Ralink RT3290 802.11bgn Wi-Fi Adapter Realtek Ethernet Controller Driver Realtek PCIE Card Reader Record Keeping Evaluation Tool Roads of Rome 3 RrSavings Skype Web Plugin Software Updater swMSM The Treasures of Mystery Island: The Ghost Ship Trinklit Supreme Unified Remote Update Installer for WildTangent Games App User's Guide EPSON XP-100 Series WildTangent Games WildTangent Games App Windows Live Communications Platform Windows Live Essentials Windows Live Installer Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Zuma's Revenge

Ping replied TimedOut took 0

Name: Local Area Connection* 11 Description: Microsoft Wi-Fi Direct Virtual Adapter Status: Down Receive Only: False DHCP: True Auto Private Addressing Active: False Auto Private Addressing Enabled: True MTU: 1500

Name: Wi-Fi Description: Ralink RT3290 802.11bgn Wi-Fi Adapter Status: Up Receive Only: False DHCP: True Auto Private Addressing Active: False Auto Private Addressing Enabled: True MTU: 1500 DHCP Server: 192.168.1.254

Win32_NetworkAdapter

Ralink RT3290 802.11bgn Wi-Fi Adapter AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000000] Ralink RT3290 802.11bgn Wi-Fi Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Ralink RT3290 802.11bgn Wi-Fi Adapter DeviceID = 0 GUID = {3F52C7F9-5428-4E75-BB6B-DE1A0A78EA5D} Index = 0 Installed = True InterfaceIndex = 3 MACAddress = F4:B7:E2:AC:50:9F Manufacturer = Ralink Technology, Corp. MaxNumberControlled = 0 Name = Ralink RT3290 802.11bgn Wi-Fi Adapter NetConnectionID = Wi-Fi NetConnectionStatus = 2 NetEnabled = True PhysicalAdapter = True PNPDeviceID = PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00\4&1AA134EC&0&00E1 PowerManagementSupported = False ProductName = Ralink RT3290 802.11bgn Wi-Fi Adapter ServiceName = netr28x Speed = 327000000 SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Microsoft Kernel Debug Network Adapter Availability = 3 Caption = [00000001] Microsoft Kernel Debug Network Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Kernel Debug Network Adapter DeviceID = 1 Index = 1 Installed = True InterfaceIndex = 2 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Microsoft Kernel Debug Network Adapter PhysicalAdapter = False PNPDeviceID = ROOT\KDNIC\0000 PowerManagementSupported = False ProductName = Microsoft Kernel Debug Network Adapter ServiceName = kdnic SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Realtek PCIe GBE Family Controller AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000002] Realtek PCIe GBE Family Controller ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Realtek PCIe GBE Family Controller DeviceID = 2 GUID = {7F0489EE-B2F4-4F62-88FE-EB4404F6E778} Index = 2 Installed = True InterfaceIndex = 4 MACAddress = 6C:3B:E5:88:D7:0E Manufacturer = Realtek MaxNumberControlled = 0 Name = Realtek PCIe GBE Family Controller NetConnectionID = Ethernet NetConnectionStatus = 7 NetEnabled = False PhysicalAdapter = True PNPDeviceID = PCI\VEN_10EC&DEV_8168&SUBSYS_18A5103C&REV_0A\4&22F70C9F&0&02E0 PowerManagementSupported = False ProductName = Realtek PCIe GBE Family Controller ServiceName = RTL8168 Speed = 9223372036854775807 SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Bluetooth Device (Personal Area Network) AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000003] Bluetooth Device (Personal Area Network) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Bluetooth Device (Personal Area Network) DeviceID = 3 GUID = {BF510149-2B54-4F10-8CBF-4AE21159F894} Index = 3 Installed = True InterfaceIndex = 5 MACAddress = F4:B7:E2:AC:50:A0 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Bluetooth Device (Personal Area Network) NetConnectionID = Bluetooth Network Connection NetConnectionStatus = 7 NetEnabled = False PhysicalAdapter = True PNPDeviceID = BTH\MS_BTHPAN\6&1BE64C40&0&2 PowerManagementSupported = False ProductName = Bluetooth Device (Personal Area Network) ServiceName = BthPan Speed = 3000000 SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Anchorfree HSS VPN Adapter AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000005] Anchorfree HSS VPN Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Anchorfree HSS VPN Adapter DeviceID = 5 GUID = {F3D011C2-3FDC-41FF-A050-32F4C550A6E4} Index = 5 Installed = True InterfaceIndex = 7 MACAddress = 00:FF:F3:D0:11:C2 Manufacturer = Anchorfree HSS VPN Adapter MaxNumberControlled = 0 Name = Anchorfree HSS VPN Adapter NetConnectionID = Ethernet 2 NetConnectionStatus = 7 NetEnabled = False PhysicalAdapter = True PNPDeviceID = ROOT\NET\0000 PowerManagementSupported = False ProductName = Anchorfree HSS VPN Adapter ServiceName = taphss6 Speed = 10000000 SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Anchorfree HSS VPN Adapter #2 AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000006] Anchorfree HSS VPN Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Anchorfree HSS VPN Adapter DeviceID = 6 GUID = {C0C99B45-09EB-469C-A39A-DD8F1B80B371} Index = 6 Installed = True InterfaceIndex = 8 MACAddress = 00:FF:C0:C9:9B:45 Manufacturer = Anchorfree HSS VPN Adapter MaxNumberControlled = 0 Name = Anchorfree HSS VPN Adapter #2 NetConnectionID = Ethernet 3 NetConnectionStatus = 7 NetEnabled = False PhysicalAdapter = True PNPDeviceID = ROOT\NET\0001 PowerManagementSupported = False ProductName = Anchorfree HSS VPN Adapter ServiceName = taphss6 Speed = 10000000 SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Microsoft ISATAP Adapter AdapterType = Tunnel AdapterTypeId = 15 Availability = 3 Caption = [00000007] Microsoft ISATAP Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft ISATAP Adapter DeviceID = 7 Index = 7 Installed = True InterfaceIndex = 9 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Microsoft ISATAP Adapter PhysicalAdapter = False PNPDeviceID = SWD\IP_TUNNEL_VBUS\ISATAP_0 PowerManagementSupported = False ProductName = Microsoft ISATAP Adapter ServiceName = tunnel Speed = 100000 SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Microsoft ISATAP Adapter Availability = 3 Caption = [00000009] Microsoft ISATAP Adapter CreationClassName = Win32_NetworkAdapter Description = Microsoft ISATAP Adapter DeviceID = 9 Index = 9 Installed = True InterfaceIndex = 10 MaxNumberControlled = 0 Name = Microsoft ISATAP Adapter PhysicalAdapter = False PowerManagementSupported = False ProductName = Microsoft ISATAP Adapter SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Teredo Tunneling Pseudo-Interface AdapterType = Tunnel AdapterTypeId = 15 Availability = 3 Caption = [00000012] Microsoft Teredo Tunneling Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Teredo Tunneling Adapter DeviceID = 12 Index = 12 Installed = True InterfaceIndex = 11 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Teredo Tunneling Pseudo-Interface PhysicalAdapter = False PNPDeviceID = SWD\IP_TUNNEL_VBUS\TEREDOTUNNELINGPSEUDOINTERFACE_0 PowerManagementSupported = False ProductName = Microsoft Teredo Tunneling Adapter ServiceName = tunnel Speed = 100000 SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Microsoft Wi-Fi Direct Virtual Adapter AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000013] Microsoft Wi-Fi Direct Virtual Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Wi-Fi Direct Virtual Adapter DeviceID = 13 Index = 13 Installed = True InterfaceIndex = 12 MACAddress = F4:B7:E2:AC:50:99 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Microsoft Wi-Fi Direct Virtual Adapter PhysicalAdapter = False PNPDeviceID = {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&2F062992&0&01 PowerManagementSupported = False ProductName = Microsoft Wi-Fi Direct Virtual Adapter ServiceName = vwifimp Speed = 9223372036854775807 SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

WAN Miniport (SSTP) Availability = 3 Caption = [00000014] WAN Miniport (SSTP) CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (SSTP) DeviceID = 14 Index = 14 Installed = True InterfaceIndex = 13 MaxNumberControlled = 0 Name = WAN Miniport (SSTP) PhysicalAdapter = False PowerManagementSupported = False ProductName = WAN Miniport (SSTP) SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

WAN Miniport (PPTP) Availability = 3 Caption = [00000015] WAN Miniport (PPTP) CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (PPTP) DeviceID = 15 Index = 15 Installed = True InterfaceIndex = 14 MaxNumberControlled = 0 Name = WAN Miniport (PPTP) PhysicalAdapter = False PowerManagementSupported = False ProductName = WAN Miniport (PPTP) SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

WAN Miniport (IP) Availability = 3 Caption = [00000016] WAN Miniport (IP) CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (IP) DeviceID = 16 Index = 16 Installed = True InterfaceIndex = 15 MaxNumberControlled = 0 Name = WAN Miniport (IP) PhysicalAdapter = False PowerManagementSupported = False ProductName = WAN Miniport (IP) SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

WAN Miniport (IPv6) Availability = 3 Caption = [00000017] WAN Miniport (IPv6) CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (IPv6) DeviceID = 17 Index = 17 Installed = True InterfaceIndex = 16 MaxNumberControlled = 0 Name = WAN Miniport (IPv6) PhysicalAdapter = False PowerManagementSupported = False ProductName = WAN Miniport (IPv6) SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

WAN Miniport (PPPOE) Availability = 3 Caption = [00000018] WAN Miniport (PPPOE) CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (PPPOE) DeviceID = 18 Index = 18 Installed = True InterfaceIndex = 17 MaxNumberControlled = 0 Name = WAN Miniport (PPPOE) PhysicalAdapter = False PowerManagementSupported = False ProductName = WAN Miniport (PPPOE) SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

WAN Miniport (Network Monitor) Availability = 3 Caption = [00000019] WAN Miniport (Network Monitor) CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (Network Monitor) DeviceID = 19 Index = 19 Installed = True InterfaceIndex = 18 MaxNumberControlled = 0 Name = WAN Miniport (Network Monitor) PhysicalAdapter = False PowerManagementSupported = False ProductName = WAN Miniport (Network Monitor) SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

WAN Miniport (L2TP) Availability = 3 Caption = [00000020] WAN Miniport (L2TP) CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (L2TP) DeviceID = 20 Index = 20 Installed = True InterfaceIndex = 19 MaxNumberControlled = 0 Name = WAN Miniport (L2TP) PhysicalAdapter = False PowerManagementSupported = False ProductName = WAN Miniport (L2TP) SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

WAN Miniport (IKEv2) Availability = 3 Caption = [00000021] WAN Miniport (IKEv2) CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (IKEv2) DeviceID = 21 Index = 21 Installed = True InterfaceIndex = 20 MaxNumberControlled = 0 Name = WAN Miniport (IKEv2) PhysicalAdapter = False PowerManagementSupported = False ProductName = WAN Miniport (IKEv2) SystemCreationClassName = Win32_ComputerSystem SystemName = WORK-SOFI TimeOfLastReset = 20141114000655.491464+630

Win32_NetworkAdapterConfiguration

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=0 Caption = [00000000] Ralink RT3290 802.11bgn Wi-Fi Adapter DatabasePath = %SystemRoot%\System32\drivers\etc DefaultIPGateway = 192.168.1.254 fe80::204:edff:fecf:a279 Description = Ralink RT3290 802.11bgn Wi-Fi Adapter DHCPEnabled = True DHCPLeaseExpires = 20141115020111.000000+630 DHCPLeaseObtained = 20141114140111.000000+630 DHCPServer = 192.168.1.254 DNSDomainSuffixSearchOrder = DNSEnabledForWINSResolution = False DNSHostName = Work-Sofi DNSServerSearchOrder = 192.168.1.254 DomainDNSRegistrationEnabled = False FullDNSRegistrationEnabled = True GatewayCostMetric = 0 256 Index = 0 InterfaceIndex = 3 IPAddress = 192.168.1.6 fe80::540c:e1f3:bc56:4a04 IPConnectionMetric = 25 IPEnabled = True IPFilterSecurityEnabled = False IPSecPermitIPProtocols = IPSecPermitTCPPorts = IPSecPermitUDPPorts = IPSubnet = 255.255.255.0 64 MACAddress = F4:B7:E2:AC:50:9F ServiceName = netr28x SettingID = {3F52C7F9-5428-4E75-BB6B-DE1A0A78EA5D} TcpipNetbiosOptions = 0 WINSEnableLMHostsLookup = True

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=1 Caption = [00000001] Microsoft Kernel Debug Network Adapter Description = Microsoft Kernel Debug Network Adapter DHCPEnabled = True Index = 1 InterfaceIndex = 2 IPEnabled = False ServiceName = kdnic SettingID = {8718928D-CBEB-45EA-A621-800A9249001D}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=2 Caption = [00000002] Realtek PCIe GBE Family Controller Description = Realtek PCIe GBE Family Controller DHCPEnabled = True Index = 2 InterfaceIndex = 4 IPEnabled = False MACAddress = 6C:3B:E5:88:D7:0E ServiceName = RTL8168 SettingID = {7F0489EE-B2F4-4F62-88FE-EB4404F6E778}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=3 Caption = [00000003] Bluetooth Device (Personal Area Network) Description = Bluetooth Device (Personal Area Network) DHCPEnabled = True Index = 3 InterfaceIndex = 5 IPEnabled = False MACAddress = F4:B7:E2:AC:50:A0 ServiceName = BthPan SettingID = {BF510149-2B54-4F10-8CBF-4AE21159F894}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=5 Caption = [00000005] Anchorfree HSS VPN Adapter Description = Anchorfree HSS VPN Adapter DHCPEnabled = True Index = 5 InterfaceIndex = 7 IPEnabled = False MACAddress = 00:FF:F3:D0:11:C2 ServiceName = taphss6 SettingID = {F3D011C2-3FDC-41FF-A050-32F4C550A6E4}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=6 Caption = [00000006] Anchorfree HSS VPN Adapter Description = Anchorfree HSS VPN Adapter DHCPEnabled = True Index = 6 InterfaceIndex = 8 IPEnabled = False MACAddress = 00:FF:C0:C9:9B:45 ServiceName = taphss6 SettingID = {C0C99B45-09EB-469C-A39A-DD8F1B80B371}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=7 Caption = [00000007] Microsoft ISATAP Adapter Description = Microsoft ISATAP Adapter DHCPEnabled = False Index = 7 InterfaceIndex = 9 IPEnabled = False ServiceName = tunnel SettingID = {4970AE7C-13F0-4601-B1DE-5545FE170E82}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=9 Caption = [00000009] Microsoft ISATAP Adapter Description = Microsoft ISATAP Adapter DHCPEnabled = False Index = 9 InterfaceIndex = 10 IPEnabled = False ServiceName = tunnel SettingID = {63AF0C2F-730F-45F0-8356-933FE7820187}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=12 Caption = [00000012] Microsoft Teredo Tunneling Adapter Description = Microsoft Teredo Tunneling Adapter DHCPEnabled = False Index = 12 InterfaceIndex = 11 IPEnabled = False ServiceName = tunnel SettingID = {D007A76C-E615-4458-AC26-C44A8294A017}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=13 Caption = [00000013] Microsoft Wi-Fi Direct Virtual Adapter Description = Microsoft Wi-Fi Direct Virtual Adapter DHCPEnabled = True Index = 13 InterfaceIndex = 12 IPEnabled = False MACAddress = F4:B7:E2:AC:50:99 ServiceName = vwifimp SettingID = {6931EA92-85FE-49C9-98E0-11D78F7BD803}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=14 Caption = [00000014] WAN Miniport (SSTP) Description = WAN Miniport (SSTP) DHCPEnabled = False Index = 14 InterfaceIndex = 13 IPEnabled = False ServiceName = RasSstp SettingID = {B1E076FC-9EAB-4471-9883-93ECC22569F9}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=15 Caption = [00000015] WAN Miniport (PPTP) Description = WAN Miniport (PPTP) DHCPEnabled = False Index = 15 InterfaceIndex = 14 IPEnabled = False ServiceName = PptpMiniport SettingID = {3AC81631-4CF4-4AE2-90FA-15FFB81D967D}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=16 Caption = [00000016] WAN Miniport (IP) Description = WAN Miniport (IP) DHCPEnabled = False Index = 16 InterfaceIndex = 15 IPEnabled = False ServiceName = NdisWan SettingID = {75BF9759-CBB9-44E7-80AA-A2883E10552C}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=17 Caption = [00000017] WAN Miniport (IPv6) Description = WAN Miniport (IPv6) DHCPEnabled = False Index = 17 InterfaceIndex = 16 IPEnabled = False ServiceName = NdisWan SettingID = {E41405A9-DCF9-46CE-9DC2-14274801EE50}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=18 Caption = [00000018] WAN Miniport (PPPOE) Description = WAN Miniport (PPPOE) DHCPEnabled = False Index = 18 InterfaceIndex = 17 IPEnabled = False ServiceName = RasPppoe SettingID = {5681F9BF-2B0B-485C-AB5A-596D4E443EC2}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=19 Caption = [00000019] WAN Miniport (Network Monitor) Description = WAN Miniport (Network Monitor) DHCPEnabled = False Index = 19 InterfaceIndex = 18 IPEnabled = False ServiceName = NdisWan SettingID = {E396E248-1909-41E0-95BB-223BEB3EF0ED}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=20 Caption = [00000020] WAN Miniport (L2TP) Description = WAN Miniport (L2TP) DHCPEnabled = False Index = 20 InterfaceIndex = 19 IPEnabled = False ServiceName = Rasl2tp SettingID = {13B61357-25CF-45D0-B923-706615262FFE}

\WORK-SOFI\root\cimv2:Win32_NetworkAdapterConfiguration.Index=21 Caption = [00000021] WAN Miniport (IKEv2) Description = WAN Miniport (IKEv2) DHCPEnabled = False Index = 21 InterfaceIndex = 20 IPEnabled = False ServiceName = RasAgileVpn SettingID = {51669162-5C0C-484E-852F-64FD150EC2F6}

Win32_ComputerSystem

WORK-SOFI AdminPasswordStatus = 0 AutomaticManagedPagefile = True AutomaticResetBootOption = True AutomaticResetCapability = True BootROMSupported = True BootupState = Normal boot Caption = WORK-SOFI ChassisBootupState = 3 CreationClassName = Win32_ComputerSystem CurrentTimeZone = 630 DaylightInEffect = True Description = AT/AT COMPATIBLE DNSHostName = Work-Sofi Domain = WORKGROUP DomainRole = 0 EnableDaylightSavingsTime = True FrontPanelResetStatus = 0 HypervisorPresent = False InfraredSupported = False KeyboardPasswordStatus = 0 Manufacturer = Hewlett-Packard Model = HP ENVY m6 Notebook PC Name = WORK-SOFI NetworkServerModeEnabled = True NumberOfLogicalProcessors = 8 NumberOfProcessors = 1 OEMStringArray = $HP$ LOC# ABS 70/71 78 79 7A 7B CNB1 0882110000305B10000620100 HP_Mute_LED_P_G String6 for Original Equipment Manufacturer String7 for Original Equipment Manufacturer String8 for Original Equipment Manufacturer PartOfDomain = False PauseAfterReset = -1 PCSystemType = 2 PCSystemTypeEx = 2 PowerOnPasswordStatus = 0 PowerState = 0 PowerSupplyState = 3 ResetCapability = 1 ResetCount = -1 ResetLimit = -1 Roles = LM_Workstation LM_Server NT Potential_Browser Master_Browser Status = OK SystemType = x64-based PC ThermalState = 3 TotalPhysicalMemory = 8481173504 WakeUpType = 6 Workgroup = WORKGROUP

Hey guys, all good with the frustration. I moved to scrum mastering - pm'ing many years ago but work in IT so I deal with frustration on a daily basis too (only that IT "won" the fight and I am a simple admin person now, not a tech fan anymore) hehe

... this is why my son cannot catch me day and night to resolve the EZrobot issues ...

Thank you for your help, we'll get there ...

Hi @Sofia_wo,

It turns you have the the very Network adapter that others were unable to connect with: The Ralink RT3290 802.11bgn Wi-Fi Adapter

That being said, you still have a couple options for connectivity:

• You can still connect via client mode, @Rich has a good tutorial here

• You can use a USB WiFi dongle, just note that @jdebay mentioned that if you can only use this method if you disable both the Realtek ethernet and Ralink Wifi Network adapters.

Hope that helps!

Hi, yes... Trying to find the SSID details now to switch it to client mode.

Thanks,