Australia
Asked — Edited

Cannot Connect

Hi all,

I hope anyone can help us ...:)

My 8 yo and I are trying to connect our so much expected EZ-B v4 but haven't succeeded so far.

When looking at the connection script we get the following:

connection failed: system.net.sockets.socketexception (0x80004005): No connection could be made because the target machine actively refused it 192.168.1.1:23.

I haven't found another available port apart from this one, and don't know if I need to change the wifi configuration to enable this one?

Any help will be very much appreciated!

Thank you,

Julian and Sofia


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#17  

My bet is that their local IP scheme is a 10.x.x.x scheme instead of a 192.x.x.x. Alan's directions will give the information needed to solve the issue for you. Knowing what your ipconfig states on your computer will go a long way toward figuring out the issue.

Another possibility is that IP4 is turned off and IP6 is enabled, but I seriously doubt that is the issue.

Australia
#20  

Ok,

We're back after a few days not looking into this.

Just to clarify, I'm not a technical IT person, but I am an IT person so when you give me instructions, I can follow and I know what you're talking about:)

First of all: the robot model is SUPPOSEDLY: EZ-B v4, as mentioned in my first post. We received it without packaging (one plain box with all the parts inside) and a panflet "EZROBOT" Congratulations! .... where it states that thsi is the EZ-B v4.

Just re-set it

It's on, blue light on...

Next: OS is Windows 8

Antivirus, firewall, VPN... I've disconnected all.

Networks: I see my internet WIFI, my neighbours', and I also see EZ-B v4 11 -- with everything else disconnected, EZB does not connect, so no; I cannot access: http://192.168.1.1

d.cocran is right, my IP (v4) address is 10.254.56.2

....

Thank you for your help:)

United Kingdom
#21  

Have you followed this tutorial? (Specifically at 33 seconds)

#22  

Wow that was a few weeks ago, not days.... Anyway... try another computer... I had to the first time as the computer I was on wouldn't connect to my new V4 either (same problem you are having)... I tried another computer and it connected....

Australia
#23  

hehe I wish I had all the time I'd like to spend with my son and his toys:)

Yes, it does connect from another computer, it's my work Mac, even with all running VPN, antivirus, etc ... but I need to use this computer which is my home laptop.

So it looks like there's an issue with my IP address ... or that it's not in the range that the robot is? The IP is 10.254.56.2

#24  

That's important because it rules out the EZB as the problem.... I wish I had more advice for you but I don't... Maybe contact EZ Robot directly?