Asked — Edited
Resolved Resolved by DJ Sures!

Unable To Open Project

I just tried to open my project and I get a Windows error box on the screen saying "Unable to load project. Object reference not set to an instance of an object". So then I tried to load it from the Cloud and I get the same thing. I have a gazillion hours in my project and I can't imagine it all for not.


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Belgium
#25  

bookmaker

i dony know if it would help.i had same problem and aldebaran recomended, to erase your browser history.and it did help for me.

#26  

You first need to confirm that you are in AP mode.... What colour is the led on the ezb4 controller? Blue led = AP mode... Green led = client mode.... Confirm that you are in AP mode then start from the beginning.... Step one... Reboot your PC... turn on the ezb controller.... Then locate your ezb in your list of wifi networks... connect to it then open ARC... If you need to, watch the connecting ezb video in the learn section again....

#27  

What Anti-virus / Firewall software do you use? There is another thread where Avast has been identified as interfering with EZ-B communication. If you still have an issue after following Richard's suggestion, you might want to try with your AV disabled.

Alan

PRO
Synthiam
#28  

Please answer my questions from my last post. The reason I wrote those questions is to help you. I am unable to help you if you don't answer the questions. Thanks:)

United Kingdom
#29  

This may seem like a stupid answer, but I had a similar issue - it was caused by low power in my batteries. Not sure if that helps, but worth checking.

PRO
Belgium
#30  

mgodsell1973 checking batts at regular basis is a must. ones they drop below surten point the connection can dissepear or, motion dont work.

#31  

When trying to get my project to work I reset my EZ-B. I am now in AP mode and when I click on EZ-B in my WiFi list it tells me it can not connect. When I click on the round Globe to be abel to set it to Client mode it can't find the IP address and it comes back "page can not be displayed". I would love to answer DJ's questions but it seems a rather mute point until I can manage to get connected but here they are.

  1. Are you able to connect to the ezb wifi in ap mode? NO

  2. Are you able to connect to the ezb web server? NO

  3. What lights are on the ezb? Blue

  4. Does the ezb chime when powered on? Yes

  5. Does the ezb speak and inform you of resetting to default values when the reset button is pressed? Yes

  6. Does the ezb chime when an ARC connection is executed? It used too when I had a connection.

This is not an EZ-B issue. The EZ-B works just fine. At the moment it is a connection issue. Once I solve this issue I will get back to my project issues. Any help on what in the world is going on with my connectivity problem would be greatly appreciated.

PRO
Synthiam
#32  

Okay the answers to those questions identify the problem to be with the pc's wireless connection/settings/firewall/virus software.

  1. Do you have virus software or firewall? (Other than the Microsoft firewall)

Another thing to try is to remove the existing ezb wireless configuration from windows. Follow these instructions:

  1. click the wireless icon in the system tray near the clock

  2. select the menu option at the bottom "network settings and sharing"

  3. a new window will open with options along the left. Select Manage Wireless Networks

  4. locate any instances of ezb. Select and remove them.