Asked — Edited
Resolved Resolved by DJ Sures!

Unable To Open Project

I just tried to open my project and I get a Windows error box on the screen saying "Unable to load project. Object reference not set to an instance of an object". So then I tried to load it from the Cloud and I get the same thing. I have a gazillion hours in my project and I can't imagine it all for not.


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#17  

Yes guys, that is it. I tried this AM and it still freezes. I have tried uninstalling and reinstalling ARC to no avail. I also installed ARC on my other computer with the older version and it reacts the same on that computer so I don't think it has anything to do with yesterdays update. I am truly at a miss, stuck and frustrated.

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Synthiam
#18  

Are you connected to ezb when you load the project or not?

I am not connected when loading successfully.

#19  

DJ, My issue is when I connect the program freezes. I can load, make changes, run scripts and all is fine however when I connect it freezes. Same issue on two other computers. One had the old version of ARC.

#20  

This may sound like a stupid statment but the problem seems to be with the conntion to WIFI. Maybe updating your Network drivers on your device ARC is on or resetting your router? First turn off all your devices attached to the router and unplug it for 30 seconds. Then turn on each device to reconnect. You may have a conflict somewhere. Just a guess...........

#21  

Dave, that did help a little. Before when I got the chime that the EZ-B was connected the entire program froze. Now that I have rebooted my router, when I get the chime it allows me to do a few things but there is no voltage to the CPU and naturally nothing works but at least I do have control over the file choice etc. and I don't have to go to the task manager to quit. Still not working. Other projects still work.

#22  

I tried rebooting the EZ-B now I can't connect in either mode. stress

PRO
Synthiam
#23  

If you reboot the ezb, it will default to AP mode. The learn section has videos on how it works and what AP mode means. In the meantime, please answer these questions...

  1. Are you able to connect to the ezb wifi in ap mode?

  2. Are you able to connect to the ezb web server?

  3. What lights are on the ezb?

  4. Does the ezb chime when powered on?

  5. Does the ezb speak and inform you of resetting to default values when the reset button is pressed?

  6. Does the ezb chime when an ARC connection is executed?

I can state this enough to ppl who have trouble - but connecting in default AP mode before making any network changes is a good idea. There are many videos on the learn section to help. But it's best to diagnose issues with AP mode before making network changes.

That way, you can let us know if it works in AP mode to rule out a defective ezb

If it works in AP mode, then it's either an issue with your router or network configuration.

#24  

This is very frustrating. I tried to go to 192.168.1.1 and I get "can't show this page". I tried to search available networks and mine doesn't show up. I tried turning off my connection to my network and when I click on the EZ-B in my WiFi list is says it can't connect. It was all just fine and now nothing. Very frustrating. To say nothing of the fact that my project won't work even if I could access it.