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#9  

EZ Robot has no control over laws, fees and taxes in your country. It's your responsibility to be aware of things like this before you spend your money or take action on things you do. Sounds like you need to take up this issue with your Government or the shipping company. eyeroll

#10  

As I stated, I need to clarify the extra charges from DHL as to what they are for. I live in Canada, EZ Robot is a Canadian company. therefore there should not be any import duties and taxes. I would expect that extra charges in my initial order were to cover all shipping and handling. Once I clarify exactly what the charges are for I will then pursue any additional actions if necessary (or not). My point is that everything else I have ordered from within Canada that has shipping added in the order has not required additional payments on delivery. If the original order (including shipping) had suddenly doubled the price, particularly when ordering a small circuit board, I would think twice about the value...

#11  

Has anyone from the US had to pay any extra charges for their deliveries?

#12  

No. We don't get charged when having items delivered from China. This is where these items are being shipped from, which has been well documented. I don't know Canada's shipping or duty laws as I don't live there. We don't pay these fees in America for shipped items.

#13  

I am fully aware of the boards being made in China as sadly, most of our 'Canadian' product is, due to labour costs being what they are. I am also fully in support of REALLY high import taxes on imported product to level the playing field. If this is the case, then I'd be curious as to how much more a board would cost manufactured here in Canada. I'd easily pay double for it to be made here and support Canadian manufacturing. If keeping the advertised price low and transferring the shipping, import taxes, etc. to the customer is the case though, that's another story. Again, i need to clarify the added charges before jumping to any conclusions... If any other Canadian customers have any feedback, I'd be curious to hear.

#14  

@gboyden.... Us Canadians will probably have to pay HST (in Ontario) or GST depending on where you live...? I don't remember paying any tax when I bought mine.... Maybe like you I will get nailed with fees (tax) when my boards arrive too?

#15  

DJ@ Discussed the super high cost of having the boards made in Canada or the USA. It was well more then double the cost and many companies he solicited asking for a quote wouldn't even answer his inquiries. When a government messes around and starts charging extra fees and taxes trying to "level the playing field" who really feels the pinch? In this case it looks like it's the common Canadian people. Seems like a viscous circle. Sorry your at the short end of the stick this time.

#16  

I got my order today and was hit with $88 Tax and duties.... I do understand the taxes.... Unfortunately on the downside my order was missing some items.... I have contacted EZ Robot in regards to the missing items....

On the bright side, I can confirm Revolution is shipping....:)