Asked — Edited

Shipping

I have waited patiently for the last TEN MONTHS, received nothing but boiler-plate promise responses to my queries about when my order will ship.

My order was placed 04Nov2013 with a verbal promise that "all orders are expected to ship by 15Dec2015 and arrive prior to Christmas"

I believe that EZ-Robot is a scam and this order will never be shipped.

I caution anyone who feels compelled to order from this company that their service is non-existent and any funds sent are probably wasted.

I will be reporting this company to the local authorities.

Hope this can help some other folks to understand what they may be dealing with.

Mary Lynn Haviland


ARC Pro

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#17  

i happen to really hate when people think that just because they took 5 minutes out of their life to pre-order, it means that they should get the product first because they're special.

also i just noticed i bumped an old thread and made myself look like an idiot gg 10/10 no re

#18  

Hey, sudo, its all good bro. Did anyone happen to notice that mlynn never added to the conversation? She probably got her order lol. I ordered nov 8th and got my v4 after nine months. The final product exceeded all my expectations. After using the v3 for two years, im a believer and never would have even considered cancelling my order. @yatakitombi, make that order now!

#20  

im a believer/all-around worshiper of EZ-robot and once i get my order (it has a JD head so it should ship sometime within the next couple weeks) i'll be able to make some pretty cool stuff:D

#21  

Glad to see the forum being flooded with new projects using the EZ-B V4. Seem like you guys are no longer behind on shipments. If I order the EZ-B V4 and camera, What will be the expected shipping date?

#22  

I think all pre-orders are shipping out prior to any new orders. There is one robot that hasn't shipped yet. It is the most complicated robot to manufacture. I dont know if EZ-robot plans on pausing shipping until some tutorial material is created or not. I know that some of the questions that have been asked by the preorder customers are being added to tutorial videos for non-preorder customers. It may also be that documentation needs to be modified to cover any issues that have come up with the delivery of the first robots. This could delay non-preorders.

There are also a lot of resellers who are waiting until after the pre-orders are fulfilled. This could delay non-preorders also.

All of this is why I choose to preorder and wait.

PRO
Synthiam
#23  

Pj, if you order now it won't ship for at least a month. We will most likely be a month behind for the next 4-5 months:)

So better get your orders in ASAP! Seems like our product is hot. Too hot to keep up with orders

#24  

@dj sure that is great news!

You are doing a Great job!

J

P.s. parts that have so far are Wonderful!

J

P.s.s. The others are doing great also, if I lived closer I would buy you all beer and pizza!

J

Ps.s.s. Maybe I will take trip next summer and do that!

J

:);):);)