it happens here too.i got 2x v2 and a v1 ripped by arival.and no one knows anything. mad

Sounds like Home Land Security is afraid of Robot Chains!

Once I've had an envelope returned to me because (as said above) the machine sorter cant handle small envelopes with bulges. I just had to change the packing to a padded envelope so it gets sorted differently. I suppose they decided to remove the item and forward on in your cases.

It's the thought that counts , I hope they post the stl in the library so i can print one.

Yes indeed! Thank you EZ-Robot team. Have a wonderful holiday season!

What an awesome thankyou/momento! And a great "collectors" item .....The 3D elf was verrrry busy i am sure

My postcard arrived today. Thank you EZ-Robot team!

Since my mail gets here via the US post office sorting system, my envelope too has a hole in it and keychain removed. I believe this is probably due to an automated system or person so that envelopes can go through.

Thumbs down on USPS for destroying the item instead of returning to sender before acceptance.

I truly appreciate the gesture! Thank you so much and have a wonderful happy new year!

Thanks for the Xmas card EZ Robots. Sadly my key chain was also missing through a hole in the envelope. Probably would not have used it anyway but it was a nice thought. Much appreciated!