Philippines
Asked — Edited

Asking About Shipping

hi! anyone here from the Philippines tried to purchase from EZ-store? how long your order arrive after purchase? or someone knows a store here in Asia selling EZ-robot parts/accesories...


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#25  

Guess people just want to start in the ez-robot revolution and they all are hoping the on going production of the product will stop being pushed on and on when i first ordered i was under the impresion that it would show in dec for xmas then in spring for my bday and we keep getting longer now it is going to head to fall .....i will be waiting because at this point i am looking forward to see it .....i understand now we are getting it direct from china .....hopefully it is not on a slow boat or that they have to wait longer so they can fill more containers to make it cheaper .....and one more question is there going to be extra cost now for shipping cause it coming overseas .....i feel sorry for the student and teachers that have preordered .....they were hopeing to receive the orders before school went out for the summer now are hopeing to get before school starts again .....it is frustrating to wait for a product that we all believe is great ......hope we will get some end to this socn .......ezrobot customer who is still waiting :)

United Kingdom
#26  

@brednow_a EZ-Robots have been open about the delays since day one and have explained why the delays have happened, have been apologetic, have kept us updated since the announcement of the last delay and have even provided those who pre-ordered early store credit.

With any new product which is in pre-order whilst being designed there is always the chance of a delay, it happens constantly within the video game/software industry. In order to fund the research and development of the EZ-B V4 and the revolution robots EZ-Robots relied on pre-order custom to fund (or part fund) the r&d which is in excess of $1million. Again, this is something which EZ-Robots have been open about.

Also, all EZ-Robot products have always been shipped from China with the exception of the first batch of V4s sent from Canada and probably some of the earlier EZ-Bs.

My experience was the shipping from Canada to UK was slower than the shipping from China to UK.

As Alan has said, Developer kits have begun shipping. Revolution robots are due to ship this month and all pre-ordered kits and robots are hoped to have shipped by the end of August.

EZ-Robots have been nothing short of open and honest since the announcement of the last delays, we can't ask for anything more, they can't speed up the process at all, it's now just a case of waiting patiently for a few more weeks.

:)

#27  

rich this is just me venting....... yes they were open after I was told it was in a pre order in dec when I asked if my product was going to shipped ......like i said heard it was maybe in april or may next ....june or july and yes always with reasons like getting the product better ....finding better tooling and earth quack in japan was even mentioned ...now they saying july august and now getting direct shipping form china ...which no one mentioned to me I found that out on this forum so please let me express that I are not questioning their honesty I would just like the wait to come to an end and want to have a good relationship with ez robot ......have already thought on how to use for it halloween ......so am waiting for the next couple of weeks again and may my hopes work Andreas Brednow

#28  

We have known that shipping was going to be from China since maybe last January.... It's not new info, really...

#29  

well richard guess you asked more questions than I asked........like I say it has been a long time and keeps getting longer and longer not shipping on dates they state like june and july now july aug .........will just let it be and see trying to be positive:)

United Kingdom
#30  

Again, Dev kits have begun shipping and did begin in June. Robots will begin shipping in July as has always been the case. The dates haven't changed.

Philippines
#31  

sigh! im very hopeless in EZ-Robot now...:( im so scared if i order it will take half a year before i receive...:(

i like EZ-Robot but the delivery to their customer is unsatisfactorily... btw, thx for the info guys... i hope they will find better ways to make it fast... because i dont know what materials i shift that the capability is the same with EZB but easy to buy...

#32  

Why do you think it will take a half a year when we all told you otherwise? You have been on this forum for about a month now.... If you had of ordered a month ago, you wouldn't be worried...