What are you ordering?

You wont wait a whole year, there are thousands of orders in a back log but this should clear pretty quickly, however it does come down to what you are ordering as some items are yet to begin shipping.

The sooner you order the sooner you will receive. You will always have the option to cancel the order should it not change from processing to shipped in October too.

Here is my viewpoint

I would order and have ordered over $2,000 from them. The product is amazing and you will not be disappointed in the product. If I was disapointed, I wouldn't still have other orders pending. They would have been cancelled.

I'm ordering the JD Revolution, I will try to get it asap but if I don't I'm not waiting a year even though I really want one.

Nitrate, you have to understand the following

1. The people that ordered a year ago were ordering a product that was not being produced yet.
2. They knew it was a pre-order and as such, there were probably going to be delays in delivery of the product.
3. JD is a produced product now.
4. JD is being shipped now.
5. You wont be waiting a year to get the product.

The people who are complaining are doing so but are not willing to accept the offer of a full refund. This means that they can only really be upset at themselves. If they are willing to wait for the product, then they should do so without complaining. The company that you would be ordering from has been very transparent in everything, almost to a fault. It is because they are so transparent that information is given, events occur, they react and the new information has to be given. People view this as them not being honest when actually it is quite the opposite. They are very open and honest with the information that they have available to them at that time.

Order the product and if you want your money back and cant get it, I will buy your order from you. I have that much faith in this company and what it is doing. If you get the product and you are not satisfied with it, I will gladly buy it from you. That is how confident that you will love the product I am. I say this because of what I have been able to do with the developer kit. This is truly the best platform for building robots that is available by far. The company has stood behind their products when issues have arose and there have been very few of those. They are good people working hard to provide a great product. It is that simple. I am serious about my offer to you.

Nitrate, also please understand that this product is made in China and as such, you might have to pay some additional government fees when the product is delivered. I dont know what these fees are, but others in Canada have seen this. I just want to make sure that you are aware of it and that you read the information presented to you when you are ordering.

@d.cochran... Nitrate will have to pay Canadian sales tax (In Ontario it is called HST)... He will also have to pay some duties and collection fees as well...

I just wanted to make sure he was aware of it. It seems that many people don't see this and I didn't want him to feel like he didn't have all of the information when he was placing the order. Thanks for clearing that up Richard!

@d.cochran I understand now thanks, so I should get my product on time.. Okay makes me feel better about ordering.

@Richard Thanks I've ordered from China before only on some things I had to pay additional fees. It was free as long as it was shipped by seas or something like that can't remember.

Thanks guys.