Sorry if I stirred the pot on this subject, I originally thought I was ordering the V3 kit back in November 2013, I didn't know I was ordering a pre-order on the newer V4. I order because I wanted a winter project to do and well it has been one heck of a winter here in Indiana. I have gotten the body setup and all of my servos and things ready, just need the V4 to see how everything will work, then I can primer and paint and bring this robot to life. I understand about the problems that come with getting a new item produced, I am not mad, just anxious, everything is somewhat at a stand still for me until the V4 arrives. I don't want to make ripples in the water guys, we are all in the same boat here. Hopefully things start rolling and deliveries start coming, with the way the economy still is, money is tight, so yeah it will be nice to have the product in our hands, rather than hearing inspirational messages of what is to come.

I'm sorry you feel that way. There have been updates including the video update I posted. It is also clear on the store pages that everything is pre-order. It's been mentioned several times that orders will be shipped with those who ordered first receiving theirs first and the rest of the back log cleared as soon as they can.

I'm not quite sure what more you can expect to be honest. We were told March, it's still March, if there are any further delays I am sure they will tell us. They haven't done so as of yet, nothing has changed. EZ-Robot's customer service is second to none to be honest.

If you contact EZ-Robots with the Contact Us page they will cancel your order, there is no need to have to ask your credit card company to reverse the payment.

Good luck with whatever you decide to choose in the end.

Thats what he gets for using Chinese factorys, They are just too slow. I know cause I was told to use them at a previous job. I hated dealing with them. We finally got smart and used local board houses. Sure it cost a little more, but the products were delivered in less time, despite design issues even. I really dont buisinesses that greed in front by trying to be cheap about it. Build an buy USA!

It's sad to see people like Andy leaving the community. There's obviously a lot of passion so it will be interesting to see if there is an official reply to the comments.

In fairness I have been emailing Jason over the last while to obtain further detail as I found that information on the forum was mainly being focussed on the technical subjects with no recent update on shipping - even though it's supposed to be getting close. A number of the replies were similar (although not exactly the same as Cupcakehat had). They all pointed toward delay - or certainly for the people that ordered during the later stages - or for anyone that has ordered the revolution robots rather than just boards. Jason did send me an email yesterday where it said that DJ was planning on issuing a new update personally very soon and that he would leave the details up to DJ rather than preempt things. That is really encouraging news and I hope it puts everyone's minds at rest, but I think it is likely to confirm that shipping is almost there for very early preorders but that later orders that were supposed to be 5-7 weeks may be double that. As stated by Cupcakehat, Jason told me they were almost ready to ship orders of just electronics from around June 2013, but that ABS parts weren't there yet so were delayed. He estimated a week to clear each subsequent month. So orders made at the start of this year could be 6-7 weeks from when they start shipping.

Now it's so close it just seems so far lol.

I think summer / autumn projects are more likely on the cards for me than winter or spring projects !

If these shipping dates are the case, then a simple forum update should be fine. Don't worry about doing video shoots which take longer to set up and arrange, just do a simple announcement as it's more important to communicate and stop people's frustration than to produce glossy vids.

Jay

a chain is as strong as its weakest link

andy you need more then 1 project els you go nuts from the waiting.please stay sick

It sort of no win situation when a company has to delay shipment of anything. Ideal business operation is when you have customers that want a product and you have more than enough product for the customer - everyone is happy. Like an all you can eat buffet, with endless steak fixed just the way you want - that's ideal. What folks are feeling is they are at an all you can eat buffet that is out of steak, but they should have some soon.

Instead of being at a buffet, the customers are awaiting a product to make their robotics "dreams" a reality, something they probably have a lot of passion about, have been dreaming about, they have money in hand, ready to get to work, ready to buy, but have to wait. No one ever really likes to wait, do we?

So, folks are going to get upset and leave the line. I think that's just part of business. Have you ever been to a busy restaurant on a Friday night (date night)? Had to wait for what seemed like forever for table and probably saw several people come in, find out how long the wait is then leave in a huff? But you stuck it out because the food was so yummy. And at the end of the evening you were glad you did.

To me that's what EZ-Robot is - the best product for robotics. I own tons of other products, but EZ-Robot is really the only thing I want to use anymore. It's just too much fun, cool and easy!

I think it's ok for folks to leave the line, everyone has to make their own choice. And from my prospect I think the team at EZ-Robot is doing fine job managing the obstacles of growth and releasing a new product with new manufacturing.

Hey Justin,

I accept your views and in a lot of ways you're right, but if you book the table for 8pm and then get told the table won't be ready till 8:30 it's a little frustrating. You still wait because the food as you say is yummy. But then the maître d' walks right past you for another hour and still hasn't seated you at the table.

Kind of annoying when each time after, he walks but wants to show you the plates of food for the other dinners - telling you how he has tasted each and how much you will really like the food. Then walks on past again saying he would like to tell you how long the wait will be, but that he doesn't want to be held to the time so would rather just leave you wait.

God I hope the steak is as good as it smells !

people are too much familiar about the speed off internet.many thinks and feel when you order something it allreddy arrive, at your door.so i focus on what els can i learn.aldo i feel bad for andy.i seriues hope he dont give up. that will damege his personality.NEVER GIVE UP.