@Chrisg93... Sorry, didn't know you just bought your tablet... I thought it was old for some reason... I was trying to give you an excuse to buy a new one... LOL... If after you try it out on another PC you find out it is your tablet that's the issue.... maybe (since it is new) you can exchange it for another model?
I tried updating the drivers, but it said the latest ones were already installed. I have thought about exchanging it for another model, but this was the cheapest one, and I don't have the spare money to make up for the difference.
I tried connecting on my friends' laptop and desktop, but it gave me the same error message. They were both HPs though, but they connected to the network just fine so I don't know if that matters.
This is a longshot, but what city are you located in? Maybe another forum participant would be able to meet you and help determine if the EZ-B is bad or if it is an issue with your computer (if you are in the DC/Baltimore megalopolis, I would be happy to do so).
well, I'm in a no name town called Ranger in north Georgia. If you know of anybody in that area that'd be great, but it wouldn't surprise me if there isn't. lol
Would you be able to power up the ez-bv4 and then use something sharp to press the reset button? Please listen for "resetting ez-b" voice and look for the red LED to light up (directly below the reset button). Here's a pic for reference:
This will confirm that the ez-bv4 main board is functioning correctly and the issue resides on the computer side rather than the ez-b side.
I'm going to try it on my friend's pc this weekend. That sucks, this is a brand new tablet that i bought specifically for my EZ B.
Hi @Chris93,
You may still be able to use your tablet, using another Windows computer will allow you to verify if the issue resides with your tablet or the ez-b.
Were you able to try updating your wireless drivers on the tablet?
@Chrisg93... Sorry, didn't know you just bought your tablet... I thought it was old for some reason... I was trying to give you an excuse to buy a new one... LOL... If after you try it out on another PC you find out it is your tablet that's the issue.... maybe (since it is new) you can exchange it for another model?
I tried updating the drivers, but it said the latest ones were already installed. I have thought about exchanging it for another model, but this was the cheapest one, and I don't have the spare money to make up for the difference.
I tried connecting on my friends' laptop and desktop, but it gave me the same error message. They were both HPs though, but they connected to the network just fine so I don't know if that matters.
@Chrisg93
This is a longshot, but what city are you located in? Maybe another forum participant would be able to meet you and help determine if the EZ-B is bad or if it is an issue with your computer (if you are in the DC/Baltimore megalopolis, I would be happy to do so).
Alan
well, I'm in a no name town called Ranger in north Georgia. If you know of anybody in that area that'd be great, but it wouldn't surprise me if there isn't. lol
Hey @Chrisg93,
Would you be able to power up the ez-bv4 and then use something sharp to press the reset button? Please listen for "resetting ez-b" voice and look for the red LED to light up (directly below the reset button). Here's a pic for reference:
This will confirm that the ez-bv4 main board is functioning correctly and the issue resides on the computer side rather than the ez-b side.