ARC Pro

Upgrade to ARC Pro

Synthiam ARC Pro is a new tool that will help unleash your creativity with programming robots in just seconds!

#17  

What changed from "Before" ? What's different ?

#18  

I just tried connecting with my old computer and it worked. I guess Ill just continue using the laptop. Thanks for the help. somethings wrong with my desktop connection. but no worries

#19  

I have a unique problem. I just bought an hp stream 7 tablet, and it is my only computer. It connects to my ezb network but when i hit connect on the ARC it says cannot connect to ezb. I've tried running the diagnostic report, but when i do it's blank and i get an error message. As such, i cannot post my diagnostic report in this reply. the ARC tells me this when it can't connect;

1/2/2015 2:21 PM - Attempting connection on 192.168.1.1:23 1/2/2015 2:21 PM - Comm Err: System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags) at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) --- End of inner exception stack trace --- at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.IO.Stream.ReadByte() at EZ_B.EZB.(Int32 , Byte[] ) 1/2/2015 2:21 PM - BbytesToExpect: 1 1/2/2015 2:21 PM - U Received: 1/2/2015 2:21 PM - Disconnected 1/2/2015 2:21 PM - Connection Failed: System.Exception: Controller Not Responding at EZ_B.EZB.Connect(String hostname, Int32 baudRate) 1/2/2015 2:21 PM - Disconnected

hopefully that will help, and hopefully somebody can help me

PRO
Canada
#20  

Looks like you have Avast installed, please try to disable it and try again. Avast has been a problem in the past.

#21  

I don't think I have avast though. I looked for the program or folder, and i don't see it anywhere.

#22  

@chrisg93 If you're saying you don't have avast installed and it shows in your application.. you may have a been infected by a fake version (malware) install.

Read the following Blog..

blog.avast.com/tag/fake-antivirus/

I would recommend using the following free tool to scan your system, you don't need to use the premium. it should removed the Avast semi-real AntiVirus application from your system.

www.malwarebytes.org/

#23  

Well, I downloaded malwarebytes and preformed a scan but it didn't find anything. I think the problem might be that my tablet is an HP. Are there any common problems with HP computers I could try to solve? I can connect to my ez-b network just fine, and when I try to connect to the board the indicator light remains on but the ARC tells me that the board isn't communicating.

PRO
Canada
#24  

Sorry Chrisg93,

Your HP has a Atheros WAN chipset, so it's fine.

The problem HP users (with a RaLink chipset) have is not being able to connect to the ez-bv4 network, which you can do so it's not your HP.

Try connecting to your network and wait until it's finished connecting, then try to connect with ARC making sure you have the default network address: 192.168.1.1:23 The ez-b network connection will be labelled as "limited" due to the absence of an internet connection.

Do you have a wired ethernet connection? If so, try temporarily unplugging it and connect again.

Do you have a revolution robot or developer's kit? Either way, you'll need to have your batteries charged.