USA
Asked — Edited

Can'T Install ARC

Skip to comments   Jump to end

I tried to upgrade ARC as I have done hundreds of times. This time it told me that I could not install. But, when I tried to install an older version, it tells me that I already have a newer version installed.

? I even tried uninstalling it and re-installing.


ARC Pro

Upgrade to ARC Pro

Take control of your robot's destiny by subscribing to Synthiam ARC Pro, and watch it evolve into a versatile and responsive machine.

#9  

Thank You, oldBotBuilder. I tried that program about ten times so far with no results. But, thanks for mentioning it.

PRO
Synthiam
#12  

  1. close ARC if it is running

  2. Load the registry editor by pressing Windows Key -> R and type REGEDIT and press enter

  3. Navigate the register tree to this folder HKEY_LOCAL_MACHINE\HKEY_CLASSES_ROOT\INSTALLER

  4. Now press CTRL-F to display the find window. Enter ARC.

The GUID for the uninstall information of ARC will be displayed and highlighted in the tree. Delete the tree item.

  1. Reboot your computer
#13  

Thank you, my friend for going to all this trouble.

I have seen many who have had the same problem. I tried their solutions without results that worked.

I did exactly that you suggested and after I rebooted and tried to install it told me an older version cannot be removed. sorry :-(

I look forward to your next release.

#14  

I installed Windows Installer 5 latest version for windows 7. rebooted my machine and then tried to install the program.

Still Failed.

PleasePleasePlease come out with a new release. Thanks.

#15  

For this afternoon's working session, go ahead and get TeamViewer re-installed. You don't need to set it to start on boot-up, so it will only run when you need to let me in and start it so won't slow down the computer.

Talk to you later.

Alan

#16  

I will do this. I am back home now, so you can call when you wish.

Thanks,

Mel

Login to post a comment