@dj sures

• Added diagnostic report control for helping diagnose ez-b v4 wifi connection issues on hp/Compaq computers (Add Control -> General -> Diagnostic)

dj I did this and have a txt file for you. Where should I sent this file? I have an HP with the connect problem.

j

Paste it here will work. There's nothing in the file that is private - unless you have a magical software program installed that you don't want the world to know of

here is the output:

Flixster HP Connected Music (Meridian - player) 123 Free Solitaire v10.0 Sonarca Sound Recorder Free 3.5.6 7-Zip 9.20 Vuze Adobe Flash Player 15 Plugin Arduino Clean Master Cole2k Media - Codec Pack (Advanced) 8.0.2 Comodo Dragon DivX Setup Foxit Reader Glary Utilities PRO 5.8 Google Chrome CyberLink YouCam CyberLink PhotoDirector 3 CyberLink PhotoDirector CyberLink Media Suite 11 CyberLink PowerDVD 12 AVerMedia TV Player IrfanView (remove only) Microsoft Visual Studio 2010 Service Pack 1 MusicBee 2.4 Microsoft Office Professional Plus 2010 Punch! ViaCAD 3D v9 HP Connected Music (Meridian - installer) TaxACT 2013 - 1040 Edition TaxACT 2013 Massachusetts TeamViewer 9 HP Games WildTangent Games Windows Live Essentials Penguins! Airport Mania Azteca The Treasures of Mystery Island: The Ghost Ship Build-a-lot Letters from Nowhere 2 Final Drive Fury John Deere Drive Green Jewel Match 3 Chuzzle Deluxe FATE: The Cursed King Roads of Rome 3 Mah Jong Medley Hoyle Card Games Mystery of Mortlake Mansion Bounce Symphony Zuma's Revenge Polar Golfer Bejeweled 3 Polar Bowler 4 Elements II xplorer² lite 32 bit CyberLink YouCam Pivot Pro Plugin MiniTool Partition Wizard Home Edition 8.1.1 HP Customer Experience Enhancements Windows Live Installer CyberLink OEM Share Pack 2 Realtek PCIE Card Reader SDK Google Toolbar for Internet Explorer Windows Live Movie Maker EZ-Builder Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 HP My Display TouchSmart Edition Windows Live SOXE Definitions Google Toolbar for Internet Explorer Java 7 Update 67 Update Installer for WildTangent Games App NVIDIA PhysX Windows Live Photo Gallery Bing Bar Windows Live Photo Gallery CyberLink PhotoDirector 3 Foxit PhantomPDF Standard Microsoft SQL Server Compact 3.5 SP2 ENU Foxit Cloud Recovery Manager Windows Deployment Customizations CyberLink PhotoDirector BASIC Stamp Editor v2.5.3 Java Auto Updater Google Earth Free MKV Player VBA (2627.01) HP Quick Start Windows Live UX Platform Language Pack Microsoft Visual Studio 2010 Service Pack 1 Microsoft Visual C++ 2010 x86 Runtime - 10.0.40219 AFN 8GB NT Jelly Bean version 4.2.2 Intel(R) Management Engine Components Windows Live SOXE HP Connected Backup Hewlett-Packard ACLM.NET v1.2.2.3 WildTangent Games App Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable Microsoft SQL Server 2008 R2 Management Objects Bing Desktop Microsoft Visual C++ 2005 Redistributable Windows Live PIMT Platform Windows PE x86 x64 wims Microsoft SQL Server System CLR Types Realtek Ethernet Controller Driver NovaBench 3.0.4 MSVCRT Ralink RT3290 802.11bgn Wi-Fi Adapter Microsoft Office Access MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Excel MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office PowerPoint MUI (English) 2010 Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Publisher MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Outlook MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition Microsoft Office Word MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Proof (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition Microsoft Office Proof (French) 2010 Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Proof (Spanish) 2010 Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Proofing (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office InfoPath MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Shared MUI (English) 2010 Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office OneNote MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Groove MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Shared Setup Metadata MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Access Setup Metadata MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Professional Plus 2010 Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition Windows Live Movie Maker VC80CRTRedist - 8.0.50727.6195 Microsoft Application Error Reporting Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 HP MyRoom Microsoft Visual C++ 2005 Redistributable Windows Live Writer Google Update Helper Windows Live Photo Common Windows Live Writer Windows Live Writer Toolkit Documentation HP Keyboard CyberLink PowerDVD 12 Windows Deployment Tools Google Talk Plugin Google Drive Windows Live UX Platform Microsoft .NET Framework 4 Multi-Targeting Pack Windows Live Photo Common Windows Live Communications Platform Microsoft Visual Studio 2010 Shell (Isolated) - ENU Windows Live Writer Resources AVerMedia TV Player D3DX10 Kits Configuration Installer IDT Audio PlayOn Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 HP Connected Remote Windows System Image Manager on amd64 PlayLater Windows PE x86 x64 Assessment and Deployment Kit Windows Live Essentials Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 123 Free Solitaire v10.0 Sonarca Sound Recorder Free 3.5.6 7-Zip 9.20 Vuze Adobe Flash Player 15 Plugin Arduino Clean Master Cole2k Media - Codec Pack (Advanced) 8.0.2 Comodo Dragon DivX Setup Foxit Reader Glary Utilities PRO 5.8 Google Chrome CyberLink YouCam CyberLink PhotoDirector 3 CyberLink PhotoDirector CyberLink Media Suite 11 CyberLink PowerDVD 12 AVerMedia TV Player IrfanView (remove only) Microsoft Visual Studio 2010 Service Pack 1 MusicBee 2.4 Microsoft Office Professional Plus 2010 Punch! ViaCAD 3D v9 HP Connected Music (Meridian - installer) TaxACT 2013 - 1040 Edition TaxACT 2013 Massachusetts TeamViewer 9 HP Games WildTangent Games Windows Live Essentials Penguins! Airport Mania Azteca The Treasures of Mystery Island: The Ghost Ship Build-a-lot Letters from Nowhere 2 Final Drive Fury John Deere Drive Green Jewel Match 3 Chuzzle Deluxe FATE: The Cursed King Roads of Rome 3 Mah Jong Medley Hoyle Card Games Mystery of Mortlake Mansion Bounce Symphony Zuma's Revenge Polar Golfer Bejeweled 3 Polar Bowler 4 Elements II xplorer² lite 32 bit CyberLink YouCam Pivot Pro Plugin MiniTool Partition Wizard Home Edition 8.1.1 HP Customer Experience Enhancements Windows Live Installer CyberLink OEM Share Pack 2 Realtek PCIE Card Reader SDK Google Toolbar for Internet Explorer Windows Live Movie Maker EZ-Builder Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 HP My Display TouchSmart Edition Windows Live SOXE Definitions Google Toolbar for Internet Explorer Java 7 Update 67 Update Installer for WildTangent Games App NVIDIA PhysX Windows Live Photo Gallery Bing Bar Windows Live Photo Gallery CyberLink PhotoDirector 3 Foxit PhantomPDF Standard Microsoft SQL Server Compact 3.5 SP2 ENU Foxit Cloud Recovery Manager Windows Deployment Customizations CyberLink PhotoDirector BASIC Stamp Editor v2.5.3 Java Auto Updater Google Earth Free MKV Player VBA (2627.01) HP Quick Start Windows Live UX Platform Language Pack Microsoft Visual Studio 2010 Service Pack 1 Microsoft Visual C++ 2010 x86 Runtime - 10.0.40219 AFN 8GB NT Jelly Bean version 4.2.2 Intel(R) Management Engine Components Windows Live SOXE HP Connected Backup Hewlett-Packard ACLM.NET v1.2.2.3 WildTangent Games App Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable Microsoft SQL Server 2008 R2 Management Objects Bing Desktop Microsoft Visual C++ 2005 Redistributable Windows Live PIMT Platform Windows PE x86 x64 wims Microsoft SQL Server System CLR Types Realtek Ethernet Controller Driver NovaBench 3.0.4 MSVCRT Ralink RT3290 802.11bgn Wi-Fi Adapter Microsoft Office Access MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Excel MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office PowerPoint MUI (English) 2010 Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Publisher MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Outlook MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition Microsoft Office Word MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Proof (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition Microsoft Office Proof (French) 2010 Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Proof (Spanish) 2010 Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Proofing (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office InfoPath MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Shared MUI (English) 2010 Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office OneNote MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Groove MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Shared Setup Metadata MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Access Setup Metadata MUI (English) 2010 Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Microsoft Office Professional Plus 2010 Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition Windows Live Movie Maker VC80CRTRedist - 8.0.50727.6195 Microsoft Application Error Reporting Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 HP MyRoom Microsoft Visual C++ 2005 Redistributable Windows Live Writer Google Update Helper Windows Live Photo Common Windows Live Writer Windows Live Writer Toolkit Documentation HP Keyboard CyberLink PowerDVD 12 Windows Deployment Tools Google Talk Plugin Google Drive Windows Live UX Platform Microsoft .NET Framework 4 Multi-Targeting Pack Windows Live Photo Common Windows Live Communications Platform Microsoft Visual Studio 2010 Shell (Isolated) - ENU Windows Live Writer Resources AVerMedia TV Player D3DX10 Kits Configuration Installer IDT Audio PlayOn Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 HP Connected Remote Windows System Image Manager on amd64 PlayLater Windows PE x86 x64 Assessment and Deployment Kit Windows Live Essentials Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Win32_NetworkAdapter

Realtek PCIe GBE Family Controller Availability = 3 Caption = [00000000] Realtek PCIe GBE Family Controller ConfigManagerErrorCode = 22 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Realtek PCIe GBE Family Controller DeviceID = 0 GUID = {CC6EA2CB-593C-4508-AE7C-8B4357580A28} Index = 0 Installed = True InterfaceIndex = 3 Manufacturer = Realtek MaxNumberControlled = 0 Name = Realtek PCIe GBE Family Controller NetConnectionID = Ethernet NetConnectionStatus = 0 NetEnabled = False PhysicalAdapter = True PNPDeviceID = PCI\VEN_10EC&DEV_8168&SUBSYS_2ADC103C&REV_06\4&3A261855&0&00E5 PowerManagementSupported = False ProductName = Realtek PCIe GBE Family Controller ServiceName = RTL8168 SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

Microsoft Kernel Debug Network Adapter Availability = 3 Caption = [00000001] Microsoft Kernel Debug Network Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Kernel Debug Network Adapter DeviceID = 1 Index = 1 Installed = True InterfaceIndex = 2 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Microsoft Kernel Debug Network Adapter PhysicalAdapter = False PNPDeviceID = ROOT\KDNIC\0000 PowerManagementSupported = False ProductName = Microsoft Kernel Debug Network Adapter ServiceName = kdnic SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

Ralink RT3290 802.11bgn Wi-Fi Adapter AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000002] Ralink RT3290 802.11bgn Wi-Fi Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Ralink RT3290 802.11bgn Wi-Fi Adapter DeviceID = 2 GUID = {F708FA04-0055-4157-8AE1-D1788386E149} Index = 2 Installed = True InterfaceIndex = 4 MACAddress = A4:17:31:06:93:B7 Manufacturer = Ralink Technology, Corp. MaxNumberControlled = 0 Name = Ralink RT3290 802.11bgn Wi-Fi Adapter NetConnectionID = Wi-Fi NetConnectionStatus = 7 NetEnabled = False PhysicalAdapter = True PNPDeviceID = PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00\4&12E9EEF9&0&00E2 PowerManagementSupported = False ProductName = Ralink RT3290 802.11bgn Wi-Fi Adapter ServiceName = netr28x Speed = 9223372036854775807 SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

Bluetooth Device (Personal Area Network) AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000004] Bluetooth Device (Personal Area Network) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Bluetooth Device (Personal Area Network) DeviceID = 4 GUID = {BF93C449-9A77-4B31-B3F4-F255C64E6CB6} Index = 4 Installed = True InterfaceIndex = 6 MACAddress = A4:17:31:06:93:B8 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Bluetooth Device (Personal Area Network) NetConnectionID = Bluetooth Network Connection NetConnectionStatus = 7 NetEnabled = False PhysicalAdapter = True PNPDeviceID = BTH\MS_BTHPAN\6&162BA5E1&0&2 PowerManagementSupported = False ProductName = Bluetooth Device (Personal Area Network) ServiceName = BthPan Speed = 3000000 SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

Microsoft ISATAP Adapter Availability = 3 Caption = [00000005] Microsoft ISATAP Adapter CreationClassName = Win32_NetworkAdapter Description = Microsoft ISATAP Adapter DeviceID = 5 Index = 5 Installed = True InterfaceIndex = 19 MaxNumberControlled = 0 Name = Microsoft ISATAP Adapter PhysicalAdapter = False PowerManagementSupported = False ProductName = Microsoft ISATAP Adapter SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

Microsoft ISATAP Adapter Availability = 3 Caption = [00000006] Microsoft ISATAP Adapter CreationClassName = Win32_NetworkAdapter Description = Microsoft ISATAP Adapter DeviceID = 6 Index = 6 Installed = True InterfaceIndex = 7 MaxNumberControlled = 0 Name = Microsoft ISATAP Adapter PhysicalAdapter = False PowerManagementSupported = False ProductName = Microsoft ISATAP Adapter SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

Teredo Tunneling Pseudo-Interface AdapterType = Tunnel AdapterTypeId = 15 Availability = 3 Caption = [00000007] Microsoft Teredo Tunneling Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Teredo Tunneling Adapter DeviceID = 7 Index = 7 Installed = True InterfaceIndex = 8 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Teredo Tunneling Pseudo-Interface PhysicalAdapter = False PNPDeviceID = SWD\IP_TUNNEL_VBUS\TEREDOTUNNELINGPSEUDOINTERFACE_0 PowerManagementSupported = False ProductName = Microsoft Teredo Tunneling Adapter ServiceName = tunnel Speed = 100000 SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

Microsoft Wi-Fi Direct Virtual Adapter AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000008] Microsoft Wi-Fi Direct Virtual Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Wi-Fi Direct Virtual Adapter DeviceID = 8 Index = 8 Installed = True InterfaceIndex = 9 MACAddress = A4:17:31:06:93:B1 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Microsoft Wi-Fi Direct Virtual Adapter PhysicalAdapter = False PNPDeviceID = {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&1D3A0CF&0&01 PowerManagementSupported = False ProductName = Microsoft Wi-Fi Direct Virtual Adapter ServiceName = vwifimp Speed = 9223372036854775807 SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

Microsoft Hosted Network Virtual Adapter AdapterType = Ethernet 802.3 AdapterTypeId = 0 Availability = 3 Caption = [00000009] Microsoft Hosted Network Virtual Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = Microsoft Hosted Network Virtual Adapter DeviceID = 9 Index = 9 Installed = True InterfaceIndex = 41 MACAddress = A4:17:31:06:93:B0 Manufacturer = Microsoft MaxNumberControlled = 0 Name = Microsoft Hosted Network Virtual Adapter PhysicalAdapter = False PNPDeviceID = {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_SAP\5&1D3A0CF&0&03 PowerManagementSupported = False ProductName = Microsoft Hosted Network Virtual Adapter ServiceName = vwifimp Speed = 9223372036854775807 SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

WAN Miniport (SSTP) Availability = 3 Caption = [00000010] WAN Miniport (SSTP) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (SSTP) DeviceID = 10 Index = 10 Installed = True InterfaceIndex = 10 Manufacturer = Microsoft MaxNumberControlled = 0 Name = WAN Miniport (SSTP) PhysicalAdapter = False PNPDeviceID = SWD\MSRRAS\MS_SSTPMINIPORT PowerManagementSupported = False ProductName = WAN Miniport (SSTP) ServiceName = RasSstp SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

WAN Miniport (IKEv2) Availability = 3 Caption = [00000011] WAN Miniport (IKEv2) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (IKEv2) DeviceID = 11 Index = 11 Installed = True InterfaceIndex = 11 Manufacturer = Microsoft MaxNumberControlled = 0 Name = WAN Miniport (IKEv2) PhysicalAdapter = False PNPDeviceID = SWD\MSRRAS\MS_AGILEVPNMINIPORT PowerManagementSupported = False ProductName = WAN Miniport (IKEv2) ServiceName = RasAgileVpn SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

WAN Miniport (Network Monitor) Availability = 3 Caption = [00000012] WAN Miniport (Network Monitor) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (Network Monitor) DeviceID = 12 Index = 12 Installed = True InterfaceIndex = 12 Manufacturer = Microsoft MaxNumberControlled = 0 Name = WAN Miniport (Network Monitor) PhysicalAdapter = False PNPDeviceID = SWD\MSRRAS\MS_NDISWANBH PowerManagementSupported = False ProductName = WAN Miniport (Network Monitor) ServiceName = NdisWan SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

WAN Miniport (IP) Availability = 3 Caption = [00000013] WAN Miniport (IP) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (IP) DeviceID = 13 Index = 13 Installed = True InterfaceIndex = 13 Manufacturer = Microsoft MaxNumberControlled = 0 Name = WAN Miniport (IP) PhysicalAdapter = False PNPDeviceID = SWD\MSRRAS\MS_NDISWANIP PowerManagementSupported = False ProductName = WAN Miniport (IP) ServiceName = NdisWan SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

WAN Miniport (L2TP) Availability = 3 Caption = [00000014] WAN Miniport (L2TP) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (L2TP) DeviceID = 14 Index = 14 Installed = True InterfaceIndex = 14 Manufacturer = Microsoft MaxNumberControlled = 0 Name = WAN Miniport (L2TP) PhysicalAdapter = False PNPDeviceID = SWD\MSRRAS\MS_L2TPMINIPORT PowerManagementSupported = False ProductName = WAN Miniport (L2TP) ServiceName = Rasl2tp SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

WAN Miniport (PPTP) Availability = 3 Caption = [00000015] WAN Miniport (PPTP) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (PPTP) DeviceID = 15 Index = 15 Installed = True InterfaceIndex = 15 Manufacturer = Microsoft MaxNumberControlled = 0 Name = WAN Miniport (PPTP) PhysicalAdapter = False PNPDeviceID = SWD\MSRRAS\MS_PPTPMINIPORT PowerManagementSupported = False ProductName = WAN Miniport (PPTP) ServiceName = PptpMiniport SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

WAN Miniport (IPv6) Availability = 3 Caption = [00000016] WAN Miniport (IPv6) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (IPv6) DeviceID = 16 Index = 16 Installed = True InterfaceIndex = 16 Manufacturer = Microsoft MaxNumberControlled = 0 Name = WAN Miniport (IPv6) PhysicalAdapter = False PNPDeviceID = SWD\MSRRAS\MS_NDISWANIPV6 PowerManagementSupported = False ProductName = WAN Miniport (IPv6) ServiceName = NdisWan SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

WAN Miniport (PPPOE) Availability = 3 Caption = [00000017] WAN Miniport (PPPOE) ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = WAN Miniport (PPPOE) DeviceID = 17 Index = 17 Installed = True InterfaceIndex = 17 Manufacturer = Microsoft MaxNumberControlled = 0 Name = WAN Miniport (PPPOE) PhysicalAdapter = False PNPDeviceID = SWD\MSRRAS\MS_PPPOEMINIPORT PowerManagementSupported = False ProductName = WAN Miniport (PPPOE) ServiceName = RasPppoe SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

RAS Async Adapter AdapterType = Wide Area Network (WAN) AdapterTypeId = 3 Availability = 3 Caption = [00000018] RAS Async Adapter ConfigManagerErrorCode = 0 ConfigManagerUserConfig = False CreationClassName = Win32_NetworkAdapter Description = RAS Async Adapter DeviceID = 18 Index = 18 Installed = True InterfaceIndex = 18 MACAddress = 20:41:53:59:4E:FF Manufacturer = Microsoft MaxNumberControlled = 0 Name = RAS Async Adapter PhysicalAdapter = False PNPDeviceID = SW{EEAB7790-C514-11D1-B42B-00805FC1270E}\ASYNCMAC PowerManagementSupported = False ProductName = RAS Async Adapter ServiceName = AsyncMac SystemCreationClassName = Win32_ComputerSystem SystemName = TOUCHMEPC TimeOfLastReset = 20140927105616.498214-240

Win32_NetworkAdapterConfiguration

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=0 Caption = [00000000] Realtek PCIe GBE Family Controller Description = Realtek PCIe GBE Family Controller DHCPEnabled = True Index = 0 InterfaceIndex = 3 IPEnabled = False ServiceName = RTL8168 SettingID = {CC6EA2CB-593C-4508-AE7C-8B4357580A28}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=1 Caption = [00000001] Microsoft Kernel Debug Network Adapter Description = Microsoft Kernel Debug Network Adapter DHCPEnabled = True Index = 1 InterfaceIndex = 2 IPEnabled = False ServiceName = kdnic SettingID = {8718928D-CBEB-45EA-A621-800A9249001D}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=2 Caption = [00000002] Ralink RT3290 802.11bgn Wi-Fi Adapter Description = Ralink RT3290 802.11bgn Wi-Fi Adapter DHCPEnabled = True Index = 2 InterfaceIndex = 4 IPEnabled = False MACAddress = A4:17:31:06:93:B7 ServiceName = netr28x SettingID = {F708FA04-0055-4157-8AE1-D1788386E149}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=4 Caption = [00000004] Bluetooth Device (Personal Area Network) Description = Bluetooth Device (Personal Area Network) DHCPEnabled = True Index = 4 InterfaceIndex = 6 IPEnabled = False MACAddress = A4:17:31:06:93:B8 ServiceName = BthPan SettingID = {BF93C449-9A77-4B31-B3F4-F255C64E6CB6}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=5 Caption = [00000005] Microsoft ISATAP Adapter Description = Microsoft ISATAP Adapter DHCPEnabled = False Index = 5 InterfaceIndex = 19 IPEnabled = False ServiceName = tunnel SettingID = {5E41B669-AEC0-4B46-A8FE-816CE467D90F}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=6 Caption = [00000006] Microsoft ISATAP Adapter Description = Microsoft ISATAP Adapter DHCPEnabled = False Index = 6 InterfaceIndex = 7 IPEnabled = False ServiceName = tunnel SettingID = {F30338D2-41A7-4C69-BA8D-F772ECC4AE64}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=7 Caption = [00000007] Microsoft Teredo Tunneling Adapter Description = Microsoft Teredo Tunneling Adapter DHCPEnabled = False Index = 7 InterfaceIndex = 8 IPEnabled = False ServiceName = tunnel SettingID = {1D9735A8-4AA3-4440-8463-1E6048920F6C}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=8 Caption = [00000008] Microsoft Wi-Fi Direct Virtual Adapter Description = Microsoft Wi-Fi Direct Virtual Adapter DHCPEnabled = True Index = 8 InterfaceIndex = 9 IPEnabled = False MACAddress = A4:17:31:06:93:B1 ServiceName = vwifimp SettingID = {1EF058E6-BFFC-4BA7-A3EF-B8A90420C5B6}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=9 Caption = [00000009] Microsoft Hosted Network Virtual Adapter Description = Microsoft Hosted Network Virtual Adapter DHCPEnabled = True Index = 9 InterfaceIndex = 41 IPEnabled = False MACAddress = A4:17:31:06:93:B0 ServiceName = vwifimp SettingID = {E0F10FC0-CF21-46BD-9A7D-0AA971321177}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=10 Caption = [00000010] WAN Miniport (SSTP) Description = WAN Miniport (SSTP) DHCPEnabled = False Index = 10 InterfaceIndex = 10 IPEnabled = False ServiceName = RasSstp SettingID = {9D5BAE44-B7E9-4A3C-A9ED-7A16B75F4A85}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=11 Caption = [00000011] WAN Miniport (IKEv2) Description = WAN Miniport (IKEv2) DHCPEnabled = False Index = 11 InterfaceIndex = 11 IPEnabled = False ServiceName = RasAgileVpn SettingID = {B77F5AC0-6C5D-4E7F-A466-B0651EAEC31E}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=12 Caption = [00000012] WAN Miniport (Network Monitor) Description = WAN Miniport (Network Monitor) DHCPEnabled = False Index = 12 InterfaceIndex = 12 IPEnabled = False ServiceName = NdisWan SettingID = {DC45EB85-C58B-4391-BF7C-DC97FAD8F224}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=13 Caption = [00000013] WAN Miniport (IP) Description = WAN Miniport (IP) DHCPEnabled = False Index = 13 InterfaceIndex = 13 IPEnabled = False ServiceName = NdisWan SettingID = {B5ACC4AD-6C49-41B8-82AA-D3AA0017D2CC}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=14 Caption = [00000014] WAN Miniport (L2TP) Description = WAN Miniport (L2TP) DHCPEnabled = False Index = 14 InterfaceIndex = 14 IPEnabled = False ServiceName = Rasl2tp SettingID = {4AF8A00D-4665-4133-9CDA-F167FF82EFC2}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=15 Caption = [00000015] WAN Miniport (PPTP) Description = WAN Miniport (PPTP) DHCPEnabled = False Index = 15 InterfaceIndex = 15 IPEnabled = False ServiceName = PptpMiniport SettingID = {7AAB2375-3177-4A65-9790-CBA4FEF81B8A}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=16 Caption = [00000016] WAN Miniport (IPv6) Description = WAN Miniport (IPv6) DHCPEnabled = False Index = 16 InterfaceIndex = 16 IPEnabled = False ServiceName = NdisWan SettingID = {7DD7EFEC-0919-4125-9B4D-D6D53C678785}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=17 Caption = [00000017] WAN Miniport (PPPOE) Description = WAN Miniport (PPPOE) DHCPEnabled = False Index = 17 InterfaceIndex = 17 IPEnabled = False ServiceName = RasPppoe SettingID = {EB4974DC-F4B5-403F-BD05-55DF26B56F22}

\TOUCHMEPC\root\cimv2:Win32_NetworkAdapterConfiguration.Index=18 Caption = [00000018] RAS Async Adapter Description = RAS Async Adapter DHCPEnabled = False Index = 18 InterfaceIndex = 18 IPEnabled = False MACAddress = 20:41:53:59:4E:FF ServiceName = AsyncMac SettingID = {E46D2A55-2135-427E-8CC9-B3837186F13B}

Win32_ComputerSystem

TOUCHMEPC AdminPasswordStatus = 3 AutomaticManagedPagefile = True AutomaticResetBootOption = True AutomaticResetCapability = True BootROMSupported = True BootupState = Normal boot Caption = TOUCHMEPC ChassisBootupState = 3 CreationClassName = Win32_ComputerSystem CurrentTimeZone = -240 DaylightInEffect = True Description = AT/AT COMPATIBLE DNSHostName = touchmepc Domain = MYGROUP DomainRole = 0 EnableDaylightSavingsTime = True FrontPanelResetStatus = 3 HypervisorPresent = False InfraredSupported = False KeyboardPasswordStatus = 3 Manufacturer = Hewlett-Packard Model = 23-d065 Name = TOUCHMEPC NetworkServerModeEnabled = True NumberOfLogicalProcessors = 8 NumberOfProcessors = 1 OEMStringArray = FBYTE#2V333D3K3N3Q3T4f4h5c5h5t666J6S6b737B7C7K7M7R7S7W7j7s9Sa3a5

apaqasauaxaz.NF;BUILDID#12NA3AR8612#SABA#DABA;

PartOfDomain = False PauseAfterReset = -1 PCSystemType = 1 PCSystemTypeEx = 1 PowerOnPasswordStatus = 3 PowerState = 0 PowerSupplyState = 3 PrimaryOwnerName = jdebay ResetCapability = 1 ResetCount = -1 ResetLimit = -1 Roles = LM_Workstation LM_Server NT Status = OK SystemType = x64-based PC ThermalState = 3 TotalPhysicalMemory = 8518463488 UserName = touchmepc\TOUCHMEPC\jdeba_000 WakeUpType = 6 Workgroup = MYGROUP

looks to me like a timing issue.

j

what do you mean timing issue?

With wifi it see the ezb but takes along time before saying it can not connect. IF I use my Samsung with windows 8.1 it connects fast to the ezb. I also turn off auto connect on both systems.

Also both my android tablets, Nexus 7 (2013) or Samsung Galaxy Tab S 8.4 connect fast to the ezb.

J

Do you have a VPN installed?

@d.Cochran

No vpn installed.

@DJ Sures

if you would like I can make a video? To show what I mean.

J

i know what you mean by that explanation - it seems to happen on only HP and Compaq's and we're struggling to find out why.

I'm collecting the driver information to see if we can identify a driver solution. It's not just our product that is having the issue either. It seems the issue is happening with many other WiFi products with HP including wireless security cameras and printers.

I'm surprised HP hasn't done anything about it...