Carlos230023
Right. So another email has come about stating delays are afoot. A week after everyone was promised shipping would start. But we're all too familiar with this. My wife ordered me JD for Christmas sometime in August 2013. Seriously guys? There will only be so long people can take this rubbish. As far as I'm aware, despite your "12-16 hour days" there still isn't a video of JD actually walking. Another promise not delivered in march.
It's not a mirror for the Hubble space telescope, it's a plastic robot. There has to have been a point where someone has said "stuff it we've done enough". If it takes 10 weeks got get an ABS mould manufactured then you are talking to the wrong suppliers. Why it has taken so long to even get the PCB's printed up is beyond me. It's all good and well that you have had time to fine tune things and make adjustments, but all the while the $500 I paid 6 months ago has been gaining interest in your bank while I am left without a product that was first promised before Christmas, then there was an indefinite delay. Then march was the new goal, it came and went without so much as a sorry, and once again it's been pushed back three months. To thoes whom want to say "just get a refund" I feel invested in EZ-Robot and want to see them succeed, but I'm not a shareholder I'm a customer. That and the last shipping blunder did give rise to the extra store credit offer which has technically bagged me another EZ-B V4 on top of my JD purchase.
In the time it's taken to have a 1Kg robot built I have had a car built from scratch in Spain, shipped over and delivered!
I'm aware that many of the deeper sect of the cult following will likely shoot me down or the post will be removed but when has any one else had to wait so long for a PCB, some servos and plastic. I'm well aware that there is, in theory, more to it than this, but code can be developed in a largely open source fashion, so why don't we have the PCB's to speed the process along?
Just another annoyed customer waiting for his vapourware to show up. I have kept my mouth shut until now as it does seem to be, on paper at least, a fabulous product. If it didn't have that to coast along on. I expect far more people would have pulled their money by now. But then we don't really know as in the last year only a handful of product videos have been released. This isn't an attack on DJ or any of the EZ-robot staff. All the contact I've had with anyone from EZ-Robot has been polite and lovely conversation. It's a complaint about the way the company has been conducting its business thus far with regard to the revolution kit and the EZ-B V4.
Just ship it. I don't care if JD is made from injected ABS, printed ABS, I don't care if I have to print the little blighter myself, he could be made of paper mâché for all I care. It can be glitchy and shakey and JD can fall over all he wants unless he is perfectly stationary and perpendicular to ground that is constructed on a perfect compound algorithmic radius about the earths gravitational center wearing lead boots. Just put your promises in a box and ship it!
CJ
@rich. That robot cost close to 500 3 shuffling steps is not enough. Period. Plus this is something can be done in less that 10 min. So yet another reason 3 sliding steps are not enough.
Maybe for you. Not for me... or most.
Just do it already.
hoolagen1, as I stated above - we're entirely consumed with tutorial videos and manufacturing.. In due time there will be thousands of JD owners who will be making videos for you. Thanks for your patience!
Again, those videos are 30 second commercials. 3 steps is enough in a commercial. It wouldn't be a good commercial if it was just JD walking for the full 30 seconds. So my point of "for it's purpose 3 steps is enough" stands.
I'm sure longer videos of JD walking are coming. They have 200+ tutorial videos being worked on at the moment, plus everything else that's going on
Edit: I guess DJ beat me to it by a minute
I hear you. Just frustrated. With a dedicated person posting updates... and the product being soooo easy to use. And the time it takes to post a "its coming" reply... some one could post a quick video.
Seems to be a bit of a hot topic..the company has gone out of its way before for the forum... this request isn't or shouldn't be a big deal.
Just my 2cents. So please rich, no need defend at the drop of a dime.
Sorry, I don't think you understand
we must make it look very easy if you think it's like that
. The footage from those videos is old because we actually have no robots at the office. At least no working robots. The robots are currently at wired magazine. And before that they were at another magazine, etc. the prototypes cost a great deal to get running - in both cost and time. The time is best spent working with our manufacturing efforts. Thanks again for the message. Hopefully this addresses your question so I can focus my time on other things
I should also add that we schedule our updates and videos. They are planned and scheduled to explain how busy we are. So it would be counter intuitive to have time for instant requests and send out videos explaining how swamped we are
. I'm allocated a half hour a day in time to reply to forum and emails. The rest of my 17 hour work day is split across many other tasks.
How many foot steps of JD would you like to see? If we were to schedule a video of him walking a marathon or something...
j
this is realy good consider the carpet give not much grip.
I notice the price of revolution roli has nearly doubled since I ordered mine .. Smacks of a scam considering I have heard nothing in 9 weeks. I have opened a dispute with Paypal as I have no faith in this company keeping their word on anything.