Also, maybe making this article a little more prominent: https://synthiam.com/Explore/How-Robots-Work.aspx (did you edit it recently? It seems much clearer than the last time we discussed this issue, but maybe I was looking at a different page).

Alan

Here is an idea...

When someone logs in for the first time or creates an account, have them go through a guided tutorial of what is in the website (specifically take them to How do robots work and then the learn section) prior to letting them access the community.

I think that this would at least force someone to realize that these items exist, even if they ignore them.

The community is such a huge and active part of the website, and people know that they can come to post a question because of past experience with either other websites or because they have lurked in the community forum before purchasing. I know that I did years ago. This option would at least nudge them in the direction that they should go first.

I agree, create an account, first link that opens should be how to get started or "User's Manual". This guy is from India and so must remember English is not everyone's primary language.