jayceekeys
Resolved by Jason !
Hi Guys,
Just a quick question ..... How many of you have been printing the existing files for JD - and how have you been getting on ? I would love to know what machines you have been printing on and any top tips too!
I have tried a few of the parts (I know they are to be updated soon but figured that it will give me some practice and an idea of what they will fit like). I am having difficulties with some of the parts - particularly where there are overhangs. Things like the EZ connectors on most parts are giving me difficulties as the male connector doesn't sit on the print bed, it starts mid-air an overhang a few mil off the bed. It is also a part that needs to be really crisp or else it won't fit the female connector. If I try printing without support, it just gives me a heap of mess for the first few layers of the connector. If I print with support, then it adds support to other parts (the bridges etc) that were printing without the support fine. It gives a bad finish overall to the parts because of the support being added.
I'm seriously considering re-working to the STL files in Solidworks to create alternatives that don't have so much overhang etc. A lot of the bridges an overhangs look great, but are there for aesthetic reasons and aren't actually critical to the function of the part. I understand te the files are about to be reissued and that the files will have things that make the parts look awesome, but I fear it will only add more complication to the printing of them (logos etc).
I just thought I would check to see if other people are geeting on ok in case it's just me needing to work harder with the printer!
By the way, my printer is a RepRapPro Mono Mendel. I have tried printing in PLA and just bought a KG of white ABS that I tried last night.
I'm just not sure whether the shiny Replicator 2 that EZ are using allows them to print the parts, but that more commonly used printer might struggle.
Any help or tips would be REALLY gratefully received!
Cheers,
Jay 
Thanks for replying Richard
@jayceekeys: Least it's not just me.
Man it's like they answer other threads and just blank this one. Its making me real frustrated. What did I do wrong? Maybe I should ask XL to ask : feels like DJ always gives him a response. I'm going to leave it until the morning but if they answer other threads and still ignore this one then I will get dad to cancel and just walk away from this. I can't afford to buy shells so it was only ever going to happen if I printed. It's not the delay now it's that I feel I'm getting deliberately blanked/ignored. I get apologies and responses from other members of the community - like you Richard and I actually feel guilty for you having to do that as you are waiting too - you're a customer. Yes they are trying to arrange shipping, but they aren't actually shipping the boards themselves and they are answering every other question. Saying that that my question isn't as important as other stuff they are doing doesn't make me feel valued and doesn't give them the right to just ignore me so maybe I should just quit . The printed parts may be useless to some people but the electronics are equally useless for me if I have nothing to put them in. It's like someone that is focussing on supplying petrol (gas) saying that a car is useless. The fuel is useless without the car, the car is useless without the fuel. Both are important.
The last vid from the toy fair said they had lots of interest and enquiries to follow up when they got back - maybe they have had lots to do for that? maybe my order is just too small now, to me it was a lot of money.
Probs going to be my last post so I wish everyone luck and want to say a big thank you to the people that have chatted and PM me.
Andy - 15 - UK
Hi @andy_smith! Email me directly and we can chat. I will answer everyone of your questions in order. [email protected]
As you have probably noticed, we are super busy with our final manufacturing meetings. In addition to my role as Marketing Manager, I am also leading our Manufacturing. That gives you and idea of how many hats all of our team members wear
It is difficult for us to respond to every new question on the Forum (there are thousands every week) so we rely on our amazing community to help new questions and users that join the EZ-Robot Community. We would never purposely neglect any of our awesome users
We just can't read everything haha. Looking forward to chatting!
Oh hi Jason
Well I spose my main question is when are the STL files going to be updated? I kind of hijacked the post jayceekeys started so if it's ok to post reply here then everyone waiting to print can get the update.
Ta
Andy
Sorry I forgot to say .... Thankyou for replying
Hey @andy_smith
We are working with our manufacturing facility to fine tune the designs so they work best for real-world manufacturing. We do not want multiple versions of the design files floating around so we are waiting to upload them to ARC until they are 100%. This way we will be able to assist users with their 3D prints because we will all have the same files. It is impossible to provide a hard date right now as the manufacturing facility could come back tomorrow or next week with some minor things they have suggested. With that being said, the design files will be absolutely uploaded this month...because they have to be haha.
Hey Jason,
Sorry, when there wasn't a reply to Andy's posts I posted an update based on the email you sent me a week or so prior where you told me that the STL files were confirmed to the factory on the 28th feb and that Corey was updating them to the cloud that week..... Probably why Andy was expecting something to have happened and got frustrated so apologies, I figured the team hadn't seen his posts and he was getting frustrated so I only updated him because no one else had.
I emailed you with some questions separately but haven't got a reply back yet (JD's eyes etc).
Is the intention to hang on for releasing the STL's until once shipping has begun. Only you said that they will definitely be uploaded this month - I know the previous announcement was that shipping was beginning this month too, so was a little nervous as to how shipping would still commence this month if the STL files for manufacture haven't been finalised - not sure if it means that shipping may be delayed?
All the best
Jay
Ps if you could reply to the email I sent that would be great as I may want to increase my order size (yeah I know - again lol)
Hey Guys,
Is there any chance that you could give an update on STLs that may be ready or nearing release ? I know you were aiming for the middle of this month. I asked in the manufacturing updates thread but didn't get a reply and figured it was because it wasn't asked in the right area of the forum.
Cheers,
Jay
It's a big job to release the files - so we're waiting for all of the manufacturing DFM to be completed before we can update them on the EZ-Cloud. We talked about doing some of them next week when I return from Washington. I feel confident the files will be ready by then