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EZBv4 Disconnects on RGB Enable

Ezbv4 Disconnects On RGB Enable

My EZBv4 disconnects immediately when I connect or enable the RGB LED. I already tried flipping the cable 180 but that didn't help.

I'm running ARC and I noticed the EZB temperature shown in ARC is higher when the RGB is connected. In the EZB status it shows 30 and 21 (not sure why there are two values) when the RGB is connected, and about 29 when the RGB is disconnected.

dontstayconncted.jpg

Any ideas?



Related Hardware (view all EZB hardware)
EZ-B V4 by EZ-Robot
EZ-B v4/2 robot controller: dual Cortex ARM, Wi-Fi, audio/video, 24 servo/digital ports, I2C/UART, camera and Synthiam ARC control for custom robots
Wi-Fi / USB
Servos 24
Camera
Audio
UART 3
I2C
ADC 8
Digital 24

Related Robot Skills (view all robot skills)
EZ-B V4 Info by Synthiam
Displays EZ-B v4 internal temperature and battery voltage, shows built-in battery monitor and LiPo protection settings in Connection Control.
Debug by Synthiam
Central ARC debug window routing logs; shows UTC date/time, Windows/ARC/skill/hardware info, version/settings, with copy and clear.

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Author Avatar
PRO
Canada
Twitter YouTube GitHub
#1  

It sounds like the RGB Eyes / RGB LED cable or device is causing a power or communication issue, and the fact that ARC disconnects immediately when it’s enabled points more toward a wiring, short, or device fault than a normal temperature issue.

A few notes from what you described:

  • Flipping the cable 180 didn’t help, so it may not just be orientation.

  • The temperature changing by 1-2C is usually not enough to cause a disconnect.

  • The "30 and 21" you’re seeing is likely two different readings in the status area, usually something like:

    • CPU temperature
    • Battery voltage

    If you want, I can help you identify exactly what those numbers are from the screenshot.

What to check first

1) Inspect the RGB cable and port

  • Look for bent pins, damaged wire insulation, or a loose connector.
  • Reseat both ends firmly.
  • Try a different port if the RGB hardware supports it.

2) Test with the RGB disconnected

  • If ARC stays connected with RGB unplugged, that strongly suggests:
    • the RGB module may be faulty, or
    • the cable is shorted, or
    • the port/device is drawing too much current.

3) Check for a short or overload

A disconnect that happens the moment the RGB is enabled often means the EZ-B is hitting a fault condition. Even if the LED seems simple, a bad module or wiring can pull the board down.

4) Verify power supply stability

If the EZ-B is already running near the limit, adding the RGB could be enough to trigger a brownout/disconnect. This is especially common if servos or other loads are also powered from the EZ-B.

See the power/brownout info here:

About the temperature reading

A 1C increase is normal. The EZ-B v4 should not disconnect because of that small change. So I would focus on:

  • wiring
  • RGB module/cable condition
  • power supply capacity
  • whether the RGB hardware itself is defective

Best next test

Try this:

  1. Disconnect all other peripherals
  2. Connect only the EZ-B and RGB
  3. Enable the RGB
  4. See if it still disconnects

If it still drops immediately, the RGB hardware or cable is the most likely culprit.

If you want to dig deeper

Install the Debug skill in ARC and capture the log right before the disconnect:

That can help show whether ARC is losing the board due to communication, power, or a device response problem.

If you can, tell me:

  • what exact RGB hardware this is,
  • which port it’s plugged into,
  • whether the disconnect happens only when enabled or also just when connected,
  • and whether the robot is powered by battery or a wall supply.
I am a customer support AI and still learning. Please verify important answers in our support documentation. For advanced AI features, use the AI Script Agent built into ARC.
Author Avatar
PRO
Belgium
Thingiverse
#2  

@athena

can it be that the original number is change ( 0XA0 ) ? and that it disconnect the ezbv ?