Hey guys. Have u guys had a problem with the delivery carrier? I had DHL carrying my package. The package had been in their warehouse for about 4 days already. Until now they couldn't figured out how to deliver my package. First, they said my address was unclear. Done. I gave them my full address and told me to leave a notice at my front door with my tracking number, name and notice. After 1 day they said the update on the address did got in and therefore have to skip another day. Then today, they said they attempted to deliver it but no ones home. But I'm at home the whole entire day. And I never heard a single knock of anyone at my door (except for other visitors). Then, said to wait till monday cus they don't operate at weekends. Can't get the package from their facility since its too far from where I live (thats why its being delivered right?). Seriously, are you guys having the same problems?
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thanks for sharing video of dhl drone.
j
p.s. i don't think roli would fit... lol And he likes to see where he is going. j
:D
Guys, my package is collecting dusts in DHL. Same issue today. Same reasons. Same advice they gave. And they said if I don't get it by tomorrow of September 29th, I'll have to do everything all over again. Call them, confirm the informations and details and hope for the best. Fantastic.
I guess the final thing i'll do is tell them to just burn my package so I don't have to get a high blood worrying about it lol.
I gave them turn by turn directions to my house from St. Louis, 75 miles, and after 10 days of sitting in St. Louis and daily correspondence, I received my "DHL Express Letter"! They probably had to justify the trip by waiting on more deliveries in this area which I can understand, but I shouldn't have to be their GPS! At least someone knows that I exist now so when Roli starts shipping they can get it here. I feel your pain!
Each company (FedEx, DHL, UPS etc) has their benefits and downsides. The benefit of DHL is an incredibly fast service for a good price. They are great in any urban area but the service apparently lacks in more rural areas. Many of our customers receive their packages before we even get the chance to update their order with a tracking number!
As DJ mentioned, we will be providing options to use different shipping providers in the future. This will give everyone the option to use alternative service providers although there may be additional costs.