Asked — Edited
Resolved Resolved by Zap Brannigan!

Can'T Load ARC

I went to update and during the installation I get a message that the object already exists and it cancels the installation. I tried to uninstall but it is not there anymore. I tried to download ARC again and the same thing happens.


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#17  

Yay! My first assist! I'm happy to be able to help.

#18  

@Zap Brannigan, Again many thanks for without this fix I could not load ARC. As a matter of fact I have to do this (find and delete KB2918614) every time there is an ARC update. Does anyone know how to fix this other than stopping automatic Windows updates?

United Kingdom
#19  

You can set windows updates to ignore specific updates.

I'm not 100% sure on the process since I can't test it (as I am up to date) but I think it's along the lines of setting updates as manual, checking the list, right clicking on the update that's available (i.e. KB2918614) and choosing hide update

#20  

Thanks Rich, I didn't find exactly what I wanted but now at lease Windows will ask me before it downloads any updates. Great option from where I was. I should have started a new thread so I could give you credit.

United Kingdom
#21  

Don't worry about the credit, it wasn't exactly an EZ-Robot question anyway so not quite in line with the terms for the whole credit thing, besides I can let one or two slip by from time to time:)