bookmaker32
USA
Asked
— Edited
Resolved by Zap Brannigan!
I went to update and during the installation I get a message that the object already exists and it cancels the installation. I tried to uninstall but it is not there anymore. I tried to download ARC again and the same thing happens.
Sometimes windows does strange things. Have you rebooted?
You may need to manually delete the eZrobot folder in c:\program files(x86)
I deleted the folder and rebooted to no avail. Same message.
Can you screen shot the error?
I would re-download it. My copy is working fine.
wait, you are not trying to put it on xp or vista?
Mine is on Windows7 and Windows8
@Mel... He already did that.... It has nothing to do with his os as the previous version of ARC was working fine for him... For the record, he is not using Vista or XP...
oh.
WindowsErrorcode.pdf Sorry it is so small but I think you can see it.
If all else fails, you can try reverting to an old restore point, uninstall ARC and then reinstall the new version....