Zap and Hippie geek , mine has moved to shipped status and should arrive tommorow by DHL here in the USA. The Six was one of the early preorders.

I realize its frustrating to stand in line not knowing the exact day it is coming , but i assure you they are rolling out asap.

Take in mind i am not a EZ-Robot staff member but to explain in short whats happening. Some customers have placed more than one order. Some 2 or 3. This I completely understand as I invest more with EZ-Robot as i have the play money to do so. In the name of efficiency some of these orders are being consolidated into one shipment instead of receiving several at different times. My orders have been no exception to this consolidation. This cuts down on international shipping costs and overall customs duties for customers who have to deal with countries that impose those costs.

Hopefully this makes sense as EZ-Robot is trying to do everything they can to make sure the logistics of your orders are as economical as possible for everyone.

If your orders had free shipping they will combine them, therefore the cancelled one has been combined with the other to make one order.

Understood Rich , my only fear was , I had a six and a JD on order , The Six is shipping and the JD is still waiting to ship. By canceling the Six and combining it to the JD or will delay my order again until both robots are shipping. I did try to send a support message to see if this was the case but when I ask. I get an email right away saying they got the message. then followed by another one the next day asking how I liked the customer serves but never a response to question.

@HippieGeek.... When did you place your order(s) for JD and Six? I placed an order for a couple more of the EZb4 boards in Sept 2013... I go them a few weeks ago... Some of us had to wait a lot longer than you have had to so far.... You will get them....

I believe i will get mine tommorow , six and a couple kits

@HippieGeek,

Quote:

I did try to send a support message to see if this was the case but when I ask. I get an email right away saying they got the message. then followed by another one the next day asking how I liked the customer serves but never a response to question.

You should have received an answer to your question! I sent it myself explaining that for orders with free shipping, we combine them.

Please check your email for our messages, maybe it's going to spam? You should be getting them...

Its coming..

Is it crawling to you? J