Germany
Asked — Edited
Resolved Resolved by DJ Sures!

ARC Software Is Not Working - Happy Halloween

Dear Synthiam Team,

Windows 10 has all new Updates and I installed the newest ARC Software - today its not possible to open the Software. its Halloween, all robots are outside and the Software is dead - for one week ?! the problem has nothing to do with Windows Updates. on a computer with last updates from 01.08.2020 its not possible to open ARC. so the synthiam software automatically shut down today on all systems in Europe or worldwide.  all my friends have the same issue. is this the future? synthiam shut down all systems by the internet.. yesterday all was working fine.

it is sad to see this development.

by the way: the one years old ARC is working fine! I have one Computer with ARC from 2019 and no internet! with ARC I can work and connect all EZBs. I can open ARC with newest windows updates, too. ARC is working - ARC is down. But its not possible to use ARC Save-Files with ARC. Not compatible. its to late to programm all robots again with ARC.

this is the first time since beginning that Synthiam Software crashes my holidays. thank you ARC.

User-inserted image


Related Hardware EZ-B v4
Related Control EZ-Script Console

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Synthiam
#17  

I'll have a build updated for you in less than an hour:)

#18  

Ok that time-stamp override was VERY quick thinking and saved halloween for my family:)

Thanks to whomever thought of that, pat yourself on the back - it's much appreciated.

Germany
#19  

@AvatarX have a look to the post from member "ptp" that saves your Halloween. you need to put the ARC.exe file into the ARC installing folder and overwrite it. first you unpack the ARC.zip.

PRO
Belgium
#20  

error in latest download .

PRO
Synthiam
#21   — Edited

New ARC is up. We had some internet issues this morning with the update - go spook the kiddos:)

PRO
Netherlands
#22  

Thanks. it works.

PRO
Belgium
#23  

it works

thank you DJ

Germany
#24   — Edited

thank you so much @DJ Sures"and @ptp. In germany Holloween ends now but it was a great evening. all was working fine for 4 hours non stop. Im happy. the morning was the HORROR haha:D