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leleninja636
Italy
Asked
— Edited
Hello I bought the complete kit ez-robot ... in your site and nowhere else, I bought the kit day 04/04/2013 and the order has not been shipped yet .. I'll have to wait until then delivery times, all over to get about 1 month .. I am an Italian and I really like your product .. But all this time is absurd. If more is not at all mentioned all this waiting time. My regards Emanuele.
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Tuesday, 16 April 2013
Good Morning leleninja636 !
YOU Are Correct, EZ-Robot Products NEED To Be On Your Local Website !
RobotItaly
Did you ever get your order? I ordered several for my university from RobotShop in early April, but I haven't heard a word. Now, my semester is over and the site says they're sold out. In fact, a small high-school in the area also ordered several, thinking they would be able to work with us on a project. This was also earlier in April, but they haven't received their order. So, now I'm left looking for a different kit. Most unfortunate. This seemed to have everything we needed in one place. I've been reluctant to cancel my order. But, after a month clearly we need to move on.
I'm sorry! We are working as hard as we can to fill orders - we just can't keep up
If you feel that waiting is causing you grief, then we will honor a refund - but it will make us sad! stress
We're suffering from the iPhone syndrome, at a much smaller scale - because we hand build each EZ-B. This is due to the number of pins and DIP socket used for the microchip. We chose to use a DIP so they can be easily and cheaply swapped if you damage it or when we offer an upgrade or add-on.
Well, it hasn't been cancelled yet. I would really rather not. We had hoped to have a little un-boxing event
during the semester. But, as I said, the semester has ended and on a rather low note. I'll have some students around during the summer, so we're hoping we can still get a chance to do it. I haven't found another kit I like as well, yet. But, I'm definitely looking.
wait. my kit came from china!
or that's where it shipped from at least.