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#2  

Hi, Alan,

Thank you for the quick reply. Even though I have not taken any of the tutorials in my profile. I have been able to connect my Rolli in the past, it was not until I updated to latest version that went missing from my networks in my computer. I understand it is typical to seen over the a video that I have watched more than 5 times to settle problem, but that still has not shed light on a solution to the issue of connecting Rolli to the website. He/she is sitting next to me with the blue light on, just like in the video, which then I look into network settings to not find the wifi connection.

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Synthiam
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#3  

Sorry to hear about your troubles - let's see if we can get you going... Your message is a little vague, so I'll have to ask you a few questions. I need answers to each question. Do not skip any questions.

  1. Does your EZ-B make a chime noise when the switch is turned on?

  2. What color is the EZ-B light after it has been turned on for longer than 10 seconds? Is it Red, Green, White or Blue?

  3. Are you able to see the EZ-B in your WiFi list of your laptop? If you need assistance on how to look for wifi networks, please let me know in the response.

#4  

Yes, Blue Nope

#5  

@Dak Re-start you PC and router and try again (if you haven't already done so that is)....

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Synthiam
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#6  

Sounds like your pc is having issues detecting wifi networks. As Richard suggested, power down your computer for 30 seconds.

#7  

I did both of those things and still nothing.

#8  

It was working fine until I updated the version.