Hello all,

I just purchased a JD and have it assembled. However, I'm having trouble making a wi-fi connection. Hoping someone can help. I also uninstalled McAfee anti-virus and disabled the windows firewall.

What EZ-Robot or product are you using? (i.e. JD, Six, Developer Kit, etc). JD

Is the battery on the robot fully charged? YES

Does the robot make a startup sound when powered on? Is there a verbal message spoken from the EZ-B v4? If so, you may need to reset The EZ-B v4 YES

What color is the light on the EZ-B v4 and is it flashing or steady? (Flashing Green, steady blue, white, etc) FLASHING BLUE

Are you connecting the device to the WiFi network of the EZ-B v4 by following the video instructions on this page? YES, MY LAPTOP SHOWS ITS CONNECTED TO EZ-B

What error message is displayed in the status window at the bottom of ARC? Press the COPY button on the status window and paste the contents in the forum post. I GET THIS ERROR MESSAGE Connection Failed: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 192.168.1.1:23 at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult) at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult) at System.Net.Sockets.TcpClient.EndConnect(IAsyncResult asyncResult) at EZ_B.EZB.Connect(String hostname, Int32 baudRate) Disconnected

If an error appears, some devices take up to 1 minute to detect the ezb - wait 5-10 seconds and press connect again. Note: do not change or modify the IP address field on connection screen. Use the default value. YES, DID THAT, NO CHANGE

If a connection still does not occur, are you certain your device is connected to the EZ-B v4 via Wi-Fi? YES

Have you double checked the wire connections to the EZ-B v4 using the very helpful learn section on our website? Ensuring the black wire if all plugs matches the black side of the ezb connections? Etc... YES

Reset the EZ-B and repeat this procedure if you are still experiencing issues. OK, RESET - NO CHANGE Resetting tutorial can be found here When resetting, does EZ-B speak introduction message as in the video? YES

If still unable to connect, inquire on the Community Forum and paste answers to these above questions. Also provide what device is being used to connect to the EZ-Robot? (model/operating system) eg Windows 8/Samsung Note 3/Android, iPhone 6, etc WINDOWS 7 PRO - DELL PRECISION 7710 LAPTOP

Thanks, Brooks Markert