Australia
Asked

USB Camera Disabled

Since the MS LifeCam is not listed in the Product list, I had to chose the ESP32 Cam in order to submit the question.

Problem: Can not connect the MS LifeCam again. Steps to reproduce:

  1. Plug in the Cam
  2. Open the ARC
  3. Project->Add->Camera Device

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  4. Start

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    After playing around with the ARC Camera Features, closed the Camera Device without saving the Camera control to a project:

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  5. Closed the ARC, switched off the PC.
  6. Later on tried same as from the Step 1 and got the message:

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  1. Closed Camera Device and ARC, removed the MS camera. 8.  Plugged in the camera again. Opened the ARC and started as from Step 1 and again same message: "Camera Disabled".
  2. Switched off the PC. Switched on and tried again without success (same message).

What I have done wrong to stop camera working?

Note: Did not use any Windows app related to the camera before I run the ARC. Later checked the camera with the Yawcam and VLC applications and camera worked fine. The camera is brand new, just opened from the box.


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PRO
Belgium
#9  

are you using the latest version ARC ? and is your device up to date? be patients it will come solved . some one will shime in . also reboot after updates .

Australia
#10  

Yes, the latest ARC version and all is up to date.

PRO
Belgium
#11  

what happens when you disconnect the camera complete ? remove ports and reinstall back ? does the camera window works with an ez robot camera ?

PRO
Synthiam
#12   — Edited

Is the camera connected with a usb hub? This is a strange one hmmm - but we’ll figure it out:)

PRO
Canada
#13  

Hello @Gale, It looks like the camera may not support low resolutions like 640x480, try a higher resolution.

It looks like it worked initially but maybe that was a fluke.

PRO
Synthiam
#14  

Wondering if that’s it. Hope it is cause those cameras can be a bit weird. The camera skill queries the camera for supported resolutions. Wouldn’t be surprised if it returns false resolutions

Australia
#15  

Hi guys, Thank you very much for the replies. My answer to all is: The camera is LifeCam HD-3000 - Microsoft Webcam capable of 720p video (1280 x 720 resolution) at 30 frames per second. The camera driver is a part of Windows 10 OS and it is up to date. The camera was working with resolution 640x480. Tried all resolutions listed in the Video Device drop list and none worked. The camera is connected to the HP Compaq desktop USB port at PC front panel, not an external hub.

The problem is not crucial to my project. Since I am novice with the ARC, I just wanted to play around and learn as much as I can before I start using the EZ-R Humanoid Head.

PRO
Belgium
#16  

hi

i read ones that front usb are diff then  as the back usb ports . maybe you can try one usb from the back op the pc ? i would remove all info in the device manager from that camera on your pc ,reboot, install back . also pull the usb cable out the pc from the camera before reboot pc and remove all info in device manager .