Asked
— Edited
Resolved by Dunning-Kruger!
Hello,
It has been a couple of months since we had any interaction with our JD robot. Couple of days ago, we decided to get it out and noticed the software needed an update. After updating the software, I also updated the mobile app.
Since the upgrade, none of my programs are working in mobile that were working before. I get the error shown in the screenshot each time I try to load.
Thanks for your assistance.
Anytime @Antron!
Here is the update to the issue you had discovered in ARC mobile: https://synthiam.com/Community/Questions/7171
@DJ I just received this email: http://screencast.com/t/u7fjPbmNMFIP . It seems this thread may automatically close after some period of time without a reply from me, but I haven't received any suggestions.
Please keep the thread open.
Thanks
@askwpcoach Do you have the latest release of ARC mobile?... It was updated in response to your problem on Jan 18th.... See post 26
@Richard Thanks for this suggestion. The thread you referenced was a response to Antron . In #23 DJ said he would reply to my issue when he finds the time, so I didn't try anything.
I just updated the app and it's working fine. Thanks again :-)