dschulpius
I know this is a duplicate post and expect to get reprimanded. However that other post has gone unnoticed by EZ Robot for almost a week now. I thought if I started a "Need Assantice" thread I would be noticed.
There is something definitely wrong with my old account I can't fix. Now I cant even log in with my old username and password. I was somehow logged out and I can't log into the form under my old account anymore. I had to create this new account just so I can post or even get help with this issue.
I did change my internet provider last week from Spectrum to AT&T and had to get a new email address and deactivate my old one. I can't even try to reset my password because when I request to do this the password recovery link is sent to my old discontinued email address.
Any ideas on how I can get my old username active again?
I removed required assistance from this thread - this thread does not have anything to do with building a robot.
Then how do I get assistance then or your attention? I'm still not getting any emails telling me there has been a post to a thread I'm a part of. You have made it so hard to get a hold of you to get something straightened out like this. Can't even find a customer service email on your site. Sometimes we need help with interacting with your business other than figuring out how to use the robots or control system we buy from you. I never post for assistance. I did it this time hopping to get your attention.
Why am I not getting notifications? It may not be EZ Robot but I would welcome advice on where to start looking. I know why, I had to chang my email address but can't get any help on how to update it on this forum.
@dave I feel your pain, I stopped getting them months ago. Not sure it was my email account that pushed them to spam and then maybe after a certain amount of time of not retrieving them enough, I just stopped getting them. Reason I visit here like a hundred times a day
Visit your user settings and ensure you have receive notifications enabled. Ezrobot cannot diagnose your email software. I recommend contacting your email support. Ezrobot only sends emails to the email address assigned to your account, we don’t know if it’s received.