
sv.jgalloway
USA
Asked
— Edited
My son and I made our first bit of progress last night by getting our little bot up and going. But when we opened builder this morning, we noticed the "update available" tab flashing so we clicked on it. it took us to the download page which we did and everything went normally until we clicked on "finish" to exit the installer. The little hour glass icon appeared and didn't leave- for hours. finally, I restarted my computer, only to find that builder wouldn't open. Nothing unusual happens except it won't open, actually nothing at all happens.
Did you install .net? Question has ARC ever worked before for you or is this the first time you are trying to install it? Also, do you have another PC to try this on?
Builder was working fine, until I clicked "update" this morning.
.net wouldn't install, because it said it was already installed on my computer.
I do not have another computer. I probably need to get a new one though, I've had this one for a few years now.
@Richard R, ARC worked because the problem started when he tried to upgrade when ARC told him about today's build. He reinstalled dotnet a few messages back.
I would offer to do a remote TeamViewer session, but it will be several hours until I am free. Might want to try a Windows restore back to the last restore point. Something is clearly corrupted. Restore will fix any registry issues.
Alan
@Alan... Pays to read the whole thread...
I am with Alan, maybe do a restore from maybe a week ago and then try again?
Alan, I would be happy to have to see if there's anything you could do remotely. I've got to go do a little work anyway, so a few hours from now would be great.(keeps the wife happy if she can buy groceries and silly things like that) Maybe you could even just walk me through a restore.... I'll check back later to see if I/we can get this thing going again.
Sure. My email address is in my profile (click on my name) . Send me your phone number and I'll send you back a link for TeamViewer and give you a call after dinner and we can get this figured out.
Alan
@Alan... as usual... You're a good man...
Alan, need to buy you a super hero cape