sv.jgalloway
USA
Asked
— Edited
My son and I made our first bit of progress last night by getting our little bot up and going. But when we opened builder this morning, we noticed the "update available" tab flashing so we clicked on it. it took us to the download page which we did and everything went normally until we clicked on "finish" to exit the installer. The little hour glass icon appeared and didn't leave- for hours. finally, I restarted my computer, only to find that builder wouldn't open. Nothing unusual happens except it won't open, actually nothing at all happens.
Wait, reboot as in restart? No wonder I sounded sarcastic. I've restarted several times. Still nothing.
Let's see if the .Net install is corrupt on the PC... These links will load the installer for the .Net of what ever OS you're running. Choose the appropriate one and run it.
Windows 8: http://go.microsoft.com/fwlink/p/?LinkId=397703
Windows 10: http://go.microsoft.com/fwlink/?LinkId=671729
I AM a simpleton but I would approach it like this:
In most cases, software install issues should be resolved by those steps.
OK, I just restarted my computer. I have deleted ARC. I checked program files86 for ez-anything, and found nothing. so, I think I'm ready to install, again. How do I check to make sure all previous builder downloads have been deleted?
My son just left, shaking his head. I'm only forty, but I've never felt so old. He's probably going out to get me a walker.
DJ, I am running Windows 7.
Haha - he can make you a robot walker soon
Here's the Windows 7 .Net installer: https://www.microsoft.com/en-ca/download/details.aspx?id=42642
Also, there was an update to the ARC for another user. Maybe the new package will work for you? Try downloading it again and see if it helps.
Ok, I just clicked the link you gave me, downloaded/installed it. But, I'll be honest, I have no idea what's supposed to happen, or what I'm supposed to do now.
Also, I re-installed builder. Still no go. The ARC icon is present and normal. I click on it, and nothing. It's almost like it's opening as normal, but the page doesn't come up. Like it does, when you open something to a screen that's minimized.