Does the red light flash when the power is connected to the EZ-B?

Have you never used the EZ-B before? if you have, it is already added and just needs to be re-used.

Yes the red light blinks fast. And no I have not used it before

have you used Bluetooth on your computer before? If not, check with your phone to see if the EZ-B is recognized.

There could be a chance your Bluetooth module is damaged from static during shipping - we can send a replacement module. However, it'll be quicker to eliminate any diagnostics now

Check all the Bluetooth settings on your Laptop all options should be ticked.

The default is NOT to allow Bluetooth devices to find your computer make sure all the boxes are ticked

No I have not used Bluetooth on my computer before and I tried searching for the EZ-B with a tablet and a phone, but neither of those could find it

It shows up as Linvor to begin with, was that shown on the tablet or phone (or PC)?

No Rich nothing showed at all

I would try a Bluetooth dongle on the laptop