Are you using the microsoft bluetooth stack? How soon after powering on the EZ-B are you trying to pair it, you only have a small windows to do so.

Also, is that Vista? If so you may want to think about upgrading it to Windows 7 or 8.

I waited about a minute to try and connect it and I am not sure if am using the Microsoft Bluetooth stack

Try searching for it almost as soon as you power it up.

It still can't find it

Try removing the bluetooth module and reattaching it, sometimes they can come loose in transit. (Do this without it powered on) Does anything else find it? Smartphone, laptop, etc.?

I am not using a module, the laptop has built in Bluetooth, and it can't find any other devices I tried my phone but it doesn't read it either.

The module on the EZ-B not the laptop. It should just pull up (it's usually secured by some double sided sticky tape).

In case you don't know what the module is, it's the bit with the red flashing light on which sits on top of the IC. Carefully pull it up and it should pop out, then refit it as it was. You could try just applying slight pressure to it rather than remove it, sometimes that works too.

I removed it and placed it back but the computer still doesn't find it