United Kingdom
Asked — Edited

New Ez-B Same Question And More.

Hi, afraid I'm on here asking for help again since I'm still having issues:(

When I got my first EZ-B this happened...

my original connection issue

I just got the replacement in the post. Powered it up and ... no blue light. The little red one flashes and it still connected to bluetooth on the laptop. But again I can't get it to connect to ARC or the firmware update.

Again I've followed all the steps in my first post with the same results. Am I doing something wrong?

Peter


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#17  

The port assignment is not from the dongle , its the PC. He can easily delete the Bluetooth profiles and drivers then allow windows to install the dongle from OEM Microsoft drivers. Don't worry about "loosing information" its very easy to pair a device in the future but its important to clear out profiles accociated with the old Bluetooth adapter. Having high port designations suggest there's lots saved from previous Bluetooth activity.