Asked
Resolved by Synthiam Support!
Hello,
On my Windows 11 machine I cannot get anything but the EZ-Robot camera to work. Any other cameras that I plug into the computer are recognized but cannot connect. I am not able to select a resolution and then I get an error when I click "Start." The computer's built-in camera doesn't work either. (I just today updated ARC.) Am I doing something wrong? Is there a special setting for Windows 11?
My Windows 10 machine has no issues with any camera.
Thomas Messerschmidt
The added security must have come in a recent Microsoft upgrade. It affected both Win 10 and 11. With my Win 10 machine, after having no issues for years, all of a sudden it started having camera issues a few days after the Win 11 machine started giving me headaches. What really perplexed me was that the EZ-Robot camera worked just fine, but all of the third party cameras were blocked.
The EZ-Robot camera connects through an EZB, not a USB. Their connections are considerably different.